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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Boost your revenue and profits while streamlining your operations. Elevate customer engagement and gain invaluable insights into your brand with ServiceCheck's advanced engagement tools. Deliver an outstanding omni-channel service experience to your clients, all while enhancing efficiency and safeguarding your brand's integrity. Transform your contact center’s performance with our intuitive software, designed for seamless configuration to address both brand-wide and local requirements. Modern customers demand service availability on their terms, around the clock, and our expert support team has been delivering 24/7 solutions for nearly three decades. It's crucial to provide your customers with comprehensive omni-channel service options; we deliver a cohesive experience across all platforms, including web, mobile, digital, phone, email, and social media. Allow your customers the freedom to choose their service method. With our top-tier web solutions and in-depth brand insights, our dedicated team will work to enhance your self-service capabilities, ensuring your clients receive the support they need, whenever they need it. By prioritizing customer autonomy, we help foster loyalty and satisfaction in an increasingly competitive landscape.

Description

Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aprimo
BL.INK
Bitly
Conversionomics
Facebook
Google Analytics
InSync.ai
Instagram
ItsAlive
MSIGHTS
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Netomi
Salesforce Agentforce Service
Snapchat
Sprinklr Marketing
Sprinklr Social
StepFunction
TrendSpottr
Uptempo

Integrations

Aprimo
BL.INK
Bitly
Conversionomics
Facebook
Google Analytics
InSync.ai
Instagram
ItsAlive
MSIGHTS
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Netomi
Salesforce Agentforce Service
Snapchat
Sprinklr Marketing
Sprinklr Social
StepFunction
TrendSpottr
Uptempo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServiceCheck

Website

www.servicecheck.net/public/

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

Alternatives

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