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Average Ratings 1 Rating
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Description
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, and Telegram through one REST API and one shared team inbox. As an official Meta Business Partner, SendSeven lets support and marketing teams run every customer conversation from a single screen.
Core capabilities:
• Omnichannel shared inbox — every conversation from 7 channels in one place, with team assignments, tags, notes, snooze, and full conversation history.
• WhatsApp Business API — official access with Coexistence, so you connect your existing number without migrating to the Cloud API.
• AI chatbot & Knowledge Base — a RAG-powered assistant that answers from your own content, with smart handoff to a human when it is unsure.
• Visual Flow Builder — drag-and-drop, no-code automation for routing, auto-replies, lead capture, and multi-step conversations.
• Campaigns — WhatsApp broadcasts, SMS campaigns, email newsletters, and browser push with segmentation and scheduling.
• REST API, webhooks, Zapier & n8n — send and receive across every channel from one endpoint, with real-time event notifications.
• Analytics & auto-translation — track message costs, delivery, and performance, and translate conversations across 100+ languages in real time.
Pay-as-you-go pricing starts at €9 per channel/month, with Scale and Business plans for higher volumes. No per-user fees, unlimited seats and contacts, and inbound messages are always free. A developer-focused API-only plan is available.
SendSeven runs on EU servers in Frankfurt, is GDPR-compliant, EU AI Act ready, and made in Germany. Start with a 14-day free trial including 100 test messages — no credit card required.
Description
Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Instagram
Telegram
WhatsApp
Facebook
Rambox
Viber
Zapier
n8n
Integrations
Facebook Messenger
Instagram
Telegram
WhatsApp
Facebook
Rambox
Viber
Zapier
n8n
Pricing Details
€9 per month
Free Trial
Free Version
Pricing Details
499€ per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SendSeven GmbH
Founded
2026
Country
Germany
Website
sendseven.com
Vendor Details
Company Name
Sinch
Founded
2015
Country
Germany
Website
engage.sinch.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management