Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

SendApp is a comprehensive platform for business communication and conversational automation, enabling organizations to efficiently handle customer interactions through a unified interface. The platform is compatible with the official WhatsApp Business API and facilitates communication via various channels, including WhatsApp, Telegram, SMS, email, Instagram, Messenger, web chat, and voice. With features like a centralized team inbox, robust contact management, AI-enhanced customer support, automated workflows, notifications, marketing campaigns, and seamless integrations with third-party applications and e-commerce systems, SendApp streamlines communication processes. Companies can leverage SendApp to automate various tasks such as customer support, sales dialogues, transactional notifications, appointment reminders, and more. This platform is specifically tailored for businesses, agencies, e-commerce ventures, and professionals who aim to centralize and enhance their customer communication efforts while improving efficiency. Additionally, it empowers teams to respond to customer inquiries swiftly, ensuring a cohesive and responsive customer experience across multiple channels.

Description

oChats is a comprehensive live chat software and CRM solution tailored for WhatsApp and social media sales. Utilizing the official Meta WhatsApp Cloud API, it integrates customer interactions into a centralized team inbox that allows for multi-agent collaboration. Notable features encompass workflow automations based on predefined rules, round-the-clock chatbots, automated processes for lead qualification and chat distribution, high-reach WhatsApp broadcast campaigns, merging contacts across different channels, and a detailed analytics dashboard for supervisors that includes extensive permission settings. This platform not only enhances communication efficiency but also provides valuable insights for team performance and customer engagement strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp
Facebook Messenger
Instagram
Telegram
TikTok

Integrations

WhatsApp
Facebook Messenger
Instagram
Telegram
TikTok

Pricing Details

€19/month
Free Trial
Free Version

Pricing Details

$359/year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SendApp

Founded

2019

Country

Italy

Website

sendapp.live

Vendor Details

Company Name

Yaeris Digital Services

Founded

2019

Country

Malaysia

Website

ochats.io

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

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