oChats Description
oChats is a comprehensive live chat software and CRM solution tailored for WhatsApp and social media sales. Utilizing the official Meta WhatsApp Cloud API, it integrates customer interactions into a centralized team inbox that allows for multi-agent collaboration. Notable features encompass workflow automations based on predefined rules, round-the-clock chatbots, automated processes for lead qualification and chat distribution, high-reach WhatsApp broadcast campaigns, merging contacts across different channels, and a detailed analytics dashboard for supervisors that includes extensive permission settings. This platform not only enhances communication efficiency but also provides valuable insights for team performance and customer engagement strategies.
oChats Alternatives
Elevate your business communications with Notifyre's secure SMS and fax solutions. Streamline SMS and faxing processes online, via email, app, or effortlessly integrate through our developer-friendly SMS and fax API.
We're ISO 27001 certified and fully HIPAA compliant, giving you the utmost security for your faxes and SMS messages.
Notifyre users from flexible pay-as-you-go fax & SMS and outstanding value receive fax plans and 10DLC number plans. 5 Star service guarantee!
-Fax Online, Email to Fax, Fax API
- Receive Fax Online -> Encrypted Cloud Storage
-Online Fax Numbers
-Fax Number Porting
-Fax Broadcast 40,000+
Utilise the power of SMS messaging in your business, engaging with your audiences via SMS. Send SMS broadcasts or bulk SMS for marketing, promotions, surveys, support, alerts, or notifications all via a user-friendly secure online SMS portal.
- 10DLC Virtual SMS Numbers -> Book a Demo for one-on-one guidance!
- SMS Online, Email to SMS, SMS API
- Mass Text Message Broadcast + SMS Marketing
- Subscriber Management
- Contact Management, Bulk Upload + Merge Fields + SMS Templates
- Appointment Reminders, eCommerce Promo & Cart Reminders, SMS Alerts & Notification & More
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Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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XIRCLS
Our WhatsApp for Business solutions cater to companies aiming for growth, focusing on boosting conversions and enhancing customer satisfaction.
With WhatsApp by XIRCLS, businesses can customize their customer interactions while automating routine tasks, which ultimately accelerates sales and improves support through AI-enhanced messaging and workflow automation.
Our platform, built for scalability, empowers organizations to manage real-time interactions throughout the entire customer journey—from lead generation and qualification to transactional updates and re-engagement efforts.
Incorporating AI-driven chat automation, smart routing, and seamless CRM integration, we guarantee fluid, data-informed conversations that elevate the overall customer experience.
This comprehensive approach not only streamlines operations but also fosters deeper relationships between businesses and their clients, setting the stage for long-term success.
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Chakra Chat
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
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Pricing
Pricing Starts At:
$359/year
Free Trial:
Yes
Integrations
Company Details
Company:
Yaeris Digital Services
Year Founded:
2019
Headquarters:
Malaysia
Website:
ochats.io
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Training Videos
Customer Support
Business Hours
Online Support
oChats Features and Options
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