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Average Ratings 0 Ratings
Description
A simple password and username approach is not enough to protect your business' sensitive data. Your private data is vulnerable to attack if log-ins are compromised in a matter of minutes. SecureIdentity provides information about the identity, device, and data of each user. This allows you to prove who is doing what at all times. MFA is the best option for privacy and layered data security. Our MFA solution integrates seamlessly into Microsoft's Active Directory or other LDAP solutions. This allows you to reutilize existing authentication database infrastructure without having to re-architect and deploy, backup, and manage a secondary user base. We believe that users should be able choose any device they want to use as their authentication token. This could be their phone, tablet, laptop, or desk phone.
Description
Password reset requests at the service desk present a significant opportunity for hackers to take advantage of security weaknesses. When there is no self-service password reset option available, it becomes essential for the service desk agent to confirm the identity of the caller before granting a new password. The Secure Service Desk application offers organizations a way to implement robust user verification procedures at the service desk. By utilizing this tool, you can mitigate risks associated with social engineering attacks and enhance your overall IT security framework. Traditionally, user verification at the service desk hinges on static information stored in Active Directory, and standard security questions such as "What is your employee ID?" can be easily obtained by cybercriminals through well-planned social engineering strategies. With the implementation of Secure Service Desk, you can verify user accounts using existing data in Active Directory that extends beyond simple knowledge-based authentication, thereby strengthening your defense against identity fraud. This comprehensive approach not only protects user accounts but also cultivates a more secure organizational environment.
API Access
Has API
API Access
Has API
Integrations
A10 Thunder ADC
Active Directory
Amazon Web Services (AWS)
Cisco Adaptive Security Appliance (ASA)
Citrix Gateway
F5 BIG-IP
FortiGate NGFW
GlobalProtect
IBM Cloud
Ivanti Connect Secure
Integrations
A10 Thunder ADC
Active Directory
Amazon Web Services (AWS)
Cisco Adaptive Security Appliance (ASA)
Citrix Gateway
F5 BIG-IP
FortiGate NGFW
GlobalProtect
IBM Cloud
Ivanti Connect Secure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SecurEnvoy
Founded
2003
Country
United Kingdom
Website
www.securenvoy.com/en-gb/multi-factor-authentication-mfa
Vendor Details
Company Name
Specops Software
Founded
2001
Country
Sweden
Website
specopssoft.com/support/en/secure-service-desk/overview.htm
Product Features
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal