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Average Ratings 0 Ratings

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ease
features
design
support

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Description

A simple password and username approach is not enough to protect your business' sensitive data. Your private data is vulnerable to attack if log-ins are compromised in a matter of minutes. SecureIdentity provides information about the identity, device, and data of each user. This allows you to prove who is doing what at all times. MFA is the best option for privacy and layered data security. Our MFA solution integrates seamlessly into Microsoft's Active Directory or other LDAP solutions. This allows you to reutilize existing authentication database infrastructure without having to re-architect and deploy, backup, and manage a secondary user base. We believe that users should be able choose any device they want to use as their authentication token. This could be their phone, tablet, laptop, or desk phone.

Description

Password reset requests at the service desk present a significant opportunity for hackers to take advantage of security weaknesses. When there is no self-service password reset option available, it becomes essential for the service desk agent to confirm the identity of the caller before granting a new password. The Secure Service Desk application offers organizations a way to implement robust user verification procedures at the service desk. By utilizing this tool, you can mitigate risks associated with social engineering attacks and enhance your overall IT security framework. Traditionally, user verification at the service desk hinges on static information stored in Active Directory, and standard security questions such as "What is your employee ID?" can be easily obtained by cybercriminals through well-planned social engineering strategies. With the implementation of Secure Service Desk, you can verify user accounts using existing data in Active Directory that extends beyond simple knowledge-based authentication, thereby strengthening your defense against identity fraud. This comprehensive approach not only protects user accounts but also cultivates a more secure organizational environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

A10 Thunder ADC
Active Directory
Amazon Web Services (AWS)
Cisco Adaptive Security Appliance (ASA)
Citrix Gateway
F5 BIG-IP
FortiGate NGFW
GlobalProtect
IBM Cloud
Ivanti Connect Secure
LDAP
Microsoft Outlook
Microsoft SharePoint
Omnissa Horizon 8
Oracle Cloud Infrastructure
Oracle Identity Management
Ping Identity
RadiantOne
Salesforce

Integrations

A10 Thunder ADC
Active Directory
Amazon Web Services (AWS)
Cisco Adaptive Security Appliance (ASA)
Citrix Gateway
F5 BIG-IP
FortiGate NGFW
GlobalProtect
IBM Cloud
Ivanti Connect Secure
LDAP
Microsoft Outlook
Microsoft SharePoint
Omnissa Horizon 8
Oracle Cloud Infrastructure
Oracle Identity Management
Ping Identity
RadiantOne
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SecurEnvoy

Founded

2003

Country

United Kingdom

Website

www.securenvoy.com/en-gb/multi-factor-authentication-mfa

Vendor Details

Company Name

Specops Software

Founded

2001

Country

Sweden

Website

specopssoft.com/support/en/secure-service-desk/overview.htm

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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