ReACT Description
Are password-related calls slowing down your help desk? ReACT is a self-service password reset/synchronization solution that can be used by all employees. It allows them to change their passwords to a permanent value within four easy steps, without having to call the help desk. ReACT™, an enterprise-wide solution, eliminates password-related help desk calls by providing end users with a self-service way to reset their passwords and synchronize their passwords. They can also unlock their accounts 24x7x365. Although it may seem counterintuitive to an organization’s identity management protocol, giving access authority to end users can actually improve security standards. ReACT eliminates password-related tasks from the help desk and allows end users to solve password-related issues, increasing employee satisfaction, productivity output and the bottom line for the company. ReACT automates the password reset/synchronization process.
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