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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Secomea Prime offers a robust solution for secure remote access and industrial IoT, specifically designed to cater to operational technology and industrial control systems. This platform empowers technicians, vendors, and maintenance crews to remotely access, configure, troubleshoot, and service machines like PLCs, HMIs, SCADA, DCS, and RTUs from any device, at any location, eliminating the need for VPNs, open ports, or incoming traffic. The system includes a versatile gateway known as SiteManager, which can be hardware or software-based, enabling connections to both legacy and contemporary OT equipment while supporting a wide array of protocols, such as Modbus, Ethernet/IP, serial/USB, and Layer-2 tunneling. Deployment is typically swift, often completed in less than a day per site, after which Secomea facilitates comprehensive remote-access management through GateManager and LinkManager. Administrators can implement detailed, role-specific access controls and ensure user authentication through secure methods like multi-factor authentication or single sign-on options such as Azure AD or Okta. Furthermore, every remote session is meticulously tracked, logged, and recorded to support audit, compliance, and troubleshooting efforts, providing an additional layer of security and accountability in the operational environment. This thorough oversight and ease of access significantly enhance operational efficiency and machine uptime.

Description

SecureLink is the market leader in vendor privileged access management and remote support for highly regulated enterprises and technology vendors. SecureLink is used by more than 30,000 organizations around the world. SecureLink's purpose-built platform is trusted by top-notch companies in many industries, including legal, gaming, healthcare, financial services and retail. SecureLink is headquartered at Austin, Texas.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Authy No 
Cisco Duo No 
CyberArk Privileged Access Manager No 
Delinea Cloud Access Controller No 
Google Authenticator No 
Microsoft Authenticator No 
Microsoft Azure Yes 
Okta Yes 
OneLogin No 
Ping Identity No 
Salesforce No 
Splunk Cloud Platform No 
Splunk Enterprise No 
Syslog-ng No 

Integrations

Active Directory Yes 
Authy Yes 
Cisco Duo Yes 
CyberArk Privileged Access Manager Yes 
Delinea Cloud Access Controller Yes 
Google Authenticator Yes 
Microsoft Authenticator Yes 
Microsoft Azure No 
Okta No 
OneLogin Yes 
Ping Identity Yes 
Salesforce Yes 
Splunk Cloud Platform Yes 
Splunk Enterprise Yes 
Syslog-ng Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

SecureLink’s products are offered in pricing that is best for our users. For the enterprise product, SecureLink is priced per vendor (e.g. your vendor might have hundreds of support reps, but you are only charged for each unique vendor, not user). For our vendor product, the pricing is based on concurrent connections, so it depends on the number of clients you would need to connect to.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Secomea

Founded

2008

Country

Denmark

Website

secomea.com

Vendor Details

Company Name

SecureLink

Founded

2003

Country

United States

Website

www.securelink.com

Product Features

Industrial IoT

Condition Monitoring No 
Data Visualization No 
Factory Data Analytics No 
Machine Learning No 
Machine Workflow Creation No 
Predictive Maintenance No 
Production Line / Factory Insights No 
Real-Time Monitoring No 
Reporting / Analytics No 
Smart Alerts / Notifications No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

Privileged Access Management

Application Access Control Yes 
Behavioral Analytics No 
Credential Management Yes 
Endpoint Management No 
For MSPs No 
Granular Access Controls Yes 
Least Privilege Yes 
Multifactor Authentication Yes 
Password Management Yes 
Policy Management No 
Remote Access Management Yes 
Threat Intelligence No 
User Activity Monitoring No 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer Yes 
Group View Yes 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control No 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Alternatives

Alternatives

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