Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Docket serves as a tool for managing scope changes specifically designed for studios and agencies, addressing a common oversight in tracking mid-project client requests. Clients can easily submit change requests via a structured link that doesn't necessitate account creation, where they outline their desires, rationales, reference materials, and deadlines. Once a request is made, you are promptly notified to evaluate its implications, allowing you to accept, decline, or initiate a discussion, while also incorporating cost and timeline estimates. Docket then produces a clear summary — for example, "Adding the dashboard: +3 days, +$800. Approval required before work begins" — and circulates this information back to the client as a link, making it convenient for them to approve or reject the request within seconds.
Each approval process is meticulously timestamped, attributed, and archived permanently, complete with email notifications and click tracking, along with optional verification for projects of high financial significance. The comprehensive log associated with every project is filterable and can be exported as a signed PDF, which is valuable for invoicing or resolving any disputes that may arise, ensuring a transparent and organized workflow. Furthermore, this structured approach enhances communication and accountability between agencies and clients, minimizing misunderstandings and streamlining project management.
Description
“The Smart Director” has been meticulously crafted with an emphasis on customer service at its core. We fully understand the significance of catering to our clients’ needs. Our offerings come equipped with integrated features that allow clients to submit service requests without needing to make a phone call. With just a click, assistance is readily available. When you use the Live Request tool, we provide an estimated wait time for when you can expect to receive a callback. Like you, we are operational around the clock to initiate the process of fulfilling your requirements. Feel free to send a service request anytime, and we will respond to you as swiftly as possible. Any requests made after business hours, during weekends, or on holidays will be logged and handled on the subsequent business day. Additionally, the CCCMail tool facilitates seamless communication with our clients, enabling us to send messages that can be accessed within all of our products. This includes notifications about our holiday schedules and critical weather updates that may impact our region. Keeping you well-informed is one of our top priorities, and we're committed to ensuring you have all the necessary information at your fingertips. We value your trust in us and strive to maintain open lines of communication.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$79/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Docket
Founded
2026
Country
United States
Website
scopedocket.com
Vendor Details
Company Name
Continental Computers
Founded
1985
Country
United States
Website
continentalcomputers.com/smart-director/
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Product Features
Funeral Home
Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing