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Description
Integrate your feedback information seamlessly with Salesforce by correlating survey results to any Salesforce object. Address customer concerns efficiently by initiating follow-ups automatically with the designated person or team based on individual survey answers. Enhance the personalization of your surveys by incorporating Salesforce data, such as case numbers or the names of service representatives, directly into your inquiries. Boost the leading customer service platform with valuable feedback insights. Develop Lifecycle Maps to reflect the varied customer journeys and tailor each journey by pinpointing key interaction stages where feedback is crucial, aligning specific surveys to those pivotal moments. Engage with your customers at the right time by conducting surveys right after service interactions, ensuring you collect precise feedback. With Salesforce Feedback Management, you can reach customers through multiple channels, including email, SMS, post-chat, WhatsApp, Facebook, third-party websites, and in-app surveys, thereby maximizing the effectiveness of your feedback collection strategy. This multifaceted approach ensures that you remain attuned to your customers' needs and preferences in real-time.
Description
Secure your next position in Salesforce by creating an account that allows you to receive notifications for new job openings or to advertise available roles. Set up alerts to keep yourself informed about the latest job listings that align with your preferences! Salesforce stands as the leading customer relationship management (CRM) platform globally, making it essential for businesses to have at least one employee who can effectively leverage this robust software for optimal benefits. Our primary audience consists of both current and aspiring professionals in the Salesforce ecosystem. We offer straightforward pricing without charging based on views or clicks. When you post a job on sForceJobs, it remains active for 30 days and is featured in our weekly email, as well as shared across social media platforms. Users can manage their accounts, receive immediate alerts, and access job post metrics. Explore a variety of roles related to Salesforce, some of which emphasize user processes, ensuring you find a position that matches your skills and career aspirations. By engaging with our platform, you will not only enhance your job search experience but also connect with a vibrant community of Salesforce experts.
API Access
Has API
API Access
Has API
Pricing Details
$300 per 1,000 responses
Free Trial
Free Version
Pricing Details
$99 per job post
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/platform/products/feedback-management/
Vendor Details
Company Name
sForce Jobs
Country
United States
Website
sforcejobs.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback