Koa Description
Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.
Koa Alternatives
ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
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Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms and applications for Salesforce cater to any industry and it’s our mission to provide custom solutions for difficult problems.
Build beautiful web portals, sign documents, generate docs, send surveys, automate contracts, fill out Salesforce forms, and so much more in just a few simple clicks. No code required and with our new AI assistant you can build even faster and with fewer errors.
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Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!
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MiMo-V2.6-Pro
MiMo-V2.6-Pro is an open-source, natively omnimodal AI model from Xiaomi MiMo designed for coding, agentic workflows, visual creation, research, and computer-based tasks. It is the highest-capability model in the MiMo-V2.6 series and was trained using a large-scale reinforcement learning process focused on verifiable, complex tasks. The model can handle software engineering, automation, tool use, visual reasoning, and long-running agent workflows across multiple environments. Its multimodal capabilities extend beyond traditional coding into 3D scene generation, Blender modeling, embodied simulation, frontend development, presentation design, video creation, and music composition. MiMo-V2.6-Pro can take text, images, video, and other visual inputs and coordinate multi-agent workflows to produce and iteratively refine complex outputs. Research applications demonstrated by Xiaomi include materials discovery, literature analysis, computational simulation, hypothesis generation, and formalizing mathematical proofs in Lean. Xiaomi has released the model alongside its technical report, reinforcement learning environments, and RL code so researchers can study and reproduce the training approach. MiMo-V2.6-Pro is also available in an UltraSpeed configuration that provides substantially faster output for latency-sensitive workflows. Users can access the model through MiMo Desktop, AI Studio, MiMo Code, the MiMo API Platform, OpenRouter, and Hugging Face.
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Gemini 4 Argon
Gemini 4 Argon is a frontier AI model from Google DeepMind built to sustain deep reasoning across complex, long-running professional workflows. Google designed the model for demanding work spanning software engineering, finance, legal tasks, enterprise knowledge work, cybersecurity defense, and creative writing. Argon supports coding, reasoning, multimodality, and multi-step task execution, allowing it to work across workflows that require information gathering, analysis, tool use, and extended problem solving. Its output token limit has been increased from 64,000 to 1 million tokens, giving the model additional capacity for lengthy reasoning and generation within a single trajectory. On DeepSWE v1.1, Google reports a score of 77.9% for real-world long-horizon software engineering, while its AutomationBench score of 51.3% measures performance on end-to-end business workflows. Google also reports strong results on evaluations covering finance, legal work, visual analysis, and long-video understanding, including a 91.7% score on LVBench. For cybersecurity teams, Argon can autonomously discover, validate, and patch software vulnerabilities and achieved a reported 68% score on CWE-bench v1. Google is initially providing the model to selected cyber defenders through its Fairwind Program while strengthening safeguards before expanding access to developers, enterprises, and consumers. Argon is planned to launch at an introductory price of $2 per million input tokens and $10 per million output tokens, with cached input tokens receiving a 95% discount from the standard input price.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Salesforce
Year Founded:
1999
Headquarters:
United States
Website:
www.salesforce.com/agentforce/koa/
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Koa Features and Options
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