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Description
If you can envision it, the pioneering generative AI for CRM is ready to bring your ideas to life. Prepare yourself, as Einstein GPT has made its debut in the conversation.
Customize every interaction with your customers using AI-driven emails, dialogues, and proposals that leverage your up-to-the-minute data.
Enhance efficiency with actionable insights spanning sales, services, marketing, and commerce integrated seamlessly into your daily workflow.
Easily craft innovative experiences with user-friendly low-code tools that allow you to generate tailored predictions and suggestions without the need for a data scientist.
Assist sales representatives throughout the entire journey from initial interest to closing the deal, provide accurate forecasts using real-time information, and speed up the closing process with conversational intelligence.
Offer individualized experiences and optimize your time management by incorporating AI directly within your CRM. With Service GPT, you have all the tools necessary to expand rapidly and generate immediate value.
Enhance customer engagement, nurture relationships, and increase revenue through real-time insights; orchestrate smart journeys and deliver timely suggestions to maximize effectiveness. By leveraging these capabilities, you can ensure that your business stays ahead of the competition.
Description
Excentos Product Guides expertly navigate customers through a few straightforward questions to arrive at ideal product suggestions for their needs. By providing an interactive shopping experience, you empower your customers to discover which products align best with their preferences. Creating your own Product Guide in the excentos Workbench is a breeze, as it only requires five easy steps. However, product data can sometimes complicate matters, often being misrepresented or hard to decipher online. Our innovative AI Data Trainer technology allows you to enhance your product data by assigning insightful attributes. Leverage your expertise to categorize existing product data with various qualities, characteristics, or other relevant attributes. Additionally, you can develop new attributes based on your specialized knowledge and insights about the products. For instance, a range of style attributes can be established for different types of coats, showcasing the versatility and depth of your product offerings. This approach not only elevates the shopping experience but also ensures that customers receive tailored recommendations that truly resonate with their individual needs.
API Access
Has API
API Access
Has API
Integrations
Collate
Salesforce
Salesforce Agentforce
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Salesforce Sales Engagement
Salesforce Service Cloud
StarfishETL
Integrations
Collate
Salesforce
Salesforce Agentforce
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Salesforce Sales Engagement
Salesforce Service Cloud
StarfishETL
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$269 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/einstein/overview/
Vendor Details
Company Name
excentos
Founded
2007
Country
Germany
Website
www.excentos.com/en/workbench
Product Features
Product Features
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization