Salesforce Einstein Integrations

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

You can reach individual customers with hundreds of features that will help you create relevant content. These include basic email marketing tools, to advanced cross-channel campaign functionality, and even sophisticated email marketing tools. To gain a single view of your customer, connect data from multiple sources and devices. To get to know your customer and drive growth, capture and activate first-, third-, and fourth-party data. Use Einstein and data to orchestrate every interaction using the power of AI. Listen, interpret and respond to customer intent. Then, deliver personalized communications in a trusted manner. Real-time, two-way engagement, from awareness to advocacy. At scale, dynamically deliver the best action for each person. Google Analytics 360 is an exclusive partner that allows you to measure marketing effectiveness across all digital channels and devices using AI.

StarfishETL is a Cloud iPaaS solution, which gives it the unique ability to connect virtually any kind of solution to any other kind of solution as long as both of those applications have an API. This gives StarfishETL customers ultimate control over their data projects, with the ability to build more unique and scalable data connections.

Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.

Boost your productivity by integrating sales engagement directly into your CRM. Give reps a central location to work and connect with clients across all channels. Automate tasks such as email follow-ups or meeting bookings to give reps more time to build meaningful connections. Use our sales engagement platform's AI insights and recommendations to identify prospects that are most likely to convert. Unify all activities such as emails, phone calls and social media touches into a single task list. From a central hub, you can access and complete all tasks. Create a single selling experience that tracks each prospect through the entire process. Use step-by-step instructions to teach sellers how to prospect. Share best practices with the entire sales team. Include tasks for email, phone and social media. Automate prospecting so that leads are always moving. AI-based recommendations can be given to reps to help them further customize their workflow.

AI tools for ecommerce can help you sell smarter and save more time. Automate personalization and revolutionize the customer experience by using your trusted data. Watch sales increase by 10% or more. Save time and sell even more with the most flexible and trusted ecommerce AI tools. Transform commerce with flexible large language models, an open-model ecosystem and trusted enterprise AI. Humanized in-app experiences help resolve complex issues and improve customer satisfaction. Integrate ChatGPT seamlessly with custom plugins in order to capture and convert traffic from search engines to your storefront. AI-powered, personalized product recommendations will increase cart size and loyalty. Einstein GPT code allows you to create and implement new commerce experiences more quickly.

Together, humans and agents can drive customer success. Create and customize autonomous AI agents that can support your employees and clients 24/7. An Agentforce Agent, a proactive autonomous application, provides specialized and always-on support for employees or customers. They are equipped with the business knowledge necessary to perform tasks in accordance with their specific role. Agentforce Service Agents communicate with customers in natural language, 24/7, across all channels. They are able to resolve cases quickly and accurately, as all answers are based on trusted data. Create your Service Agent in minutes with pre-built templates or customize quickly using low-code. Define clear security guidelines and when to seamlessly escalate the situation to human employees. Agentforce SDRs can answer questions about products, handle objects and book meetings with sales reps. They respond and act accurately, based on your business data.

Salesforce Commerce Cloud (formerly Demandware) enables you to grow faster by ecommerce that is built around your customers. With one, agile commerce platform built on the #1 CRM in the world, you can stay ahead of your customers. Connect Commerce Cloud 360 and Slack to collaborate, adapt, and unify your customer journey. This allows you to drive success from anywhere, with customer-centric commerce that is built for every industry. A connected digital customer journey will help you grow revenue and build relationships. Unify data, personalize every interaction, grow revenue across channels using automation, AI, or a single source truth. A seamless customer journey that connects marketing, sales, commerce, fulfillment and service will convert more customers and increase loyalty. You can choose from either code-based or click-based tools. You can innovate at the speed and convenience of your customers, scale easily around the world, and meet any level or demand. Partner ecosystems of apps can help you expand your commerce.