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Average Ratings 0 Ratings

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ease
features
design
support

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Description

SalesTown CRM is an all-encompassing software solution for customer relationship management that aims to optimize and improve the sales processes for organizations, regardless of their size. Featuring an intuitive interface along with powerful functionalities, SalesTown CRM equips users with tools for contact management, sales opportunity tracking, automation of marketing initiatives, and the generation of in-depth analytics and reports. Additionally, its ability to integrate with widely-used third-party applications facilitates a cohesive perspective on customer interactions. This makes SalesTown CRM an excellent choice for sales teams looking to boost their productivity, enhance customer engagement, and foster business growth, ultimately leading to more successful sales outcomes.

Description

Gain insights into your customer experience by continuously tracking their satisfaction through flexible surveys like NPS, CSAT, and CES. SurveyTown offers tools to gain a deeper understanding of customer sentiment with tailored Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES) surveys. Address and rectify negative feedback while promoting positive experiences by encouraging customers to share their stories on social media. Keep track of your performance over time to inform effective business strategies. You can create various surveys, including NPS, CES, CSAT, ratings, or entirely customized formats. Incorporate diverse question types into your surveys, define unique success pages, and personalize the visual aspects of your survey. Notify relevant members of your organization upon receiving responses, and easily upload your contacts to distribute surveys via email or embed them in follow-up communications like post-purchase or ticket closure emails. Additionally, you can promote your survey links through your website or social media platforms, ensuring broader reach. This comprehensive approach will enable you to enhance customer relationships and optimize overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Bronto Marketing Platform
Campaigner
Microsoft Excel
Zapier

Integrations

Bronto Marketing Platform
Campaigner
Microsoft Excel
Zapier

Pricing Details

9.79
Free Trial
Free Version

Pricing Details

$69 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SalesTown CRM

Founded

2019

Country

India

Website

salestown.in/

Vendor Details

Company Name

SurveyTown

Founded

2015

Country

United States

Website

surveytown.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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