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Average Ratings 0 Ratings

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ease
features
design
support

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Description

SalesForceSpeed is an innovative sales platform designed to help businesses effectively capitalize on their website traffic right from the start. Utilizing advanced algorithms and comprehensive web analytics, it allows for thorough monitoring of visitor behavior and interactions as they happen. The software delivers real-time insights into both organic and paid traffic sources, along with accurate lead tracking. It also scores website visitors, monitors the pages they visit, and facilitates immediate communication, empowering sales teams to engage in productive dialogues through chat, video calls, phone conversations, and tailored marketing initiatives. By keeping tabs on both registered and unregistered visitors, SalesForceSpeed enables businesses to swiftly connect with potential customers who are most likely to convert. Ultimately, the focus shifts from merely increasing traffic to enhancing customer conversion rates, ensuring meaningful interactions with all visitors. This approach ensures that every website visit is maximized for sales opportunities.

Description

Talisma Chat and Co-browse allows businesses to engage with website visitors in real time through dynamic text conversations and shared browsing capabilities. Agents can simultaneously assist multiple users while providing tailored and prompt support, thus enhancing the overall online experience for visitors. This platform gives employees quick access to a consolidated view of past customer interactions across various channels, enabling them to efficiently address inquiries by utilizing a repository of frequently asked questions, response templates, web links, and documents. Additionally, Talisma DCEP chat is engineered to initiate chat sessions based on specific visitor behaviors, resulting in chat invitations for users as soon as they visit the website or exhibit particular browsing patterns. Consequently, this not only enhances customer satisfaction but also lowers the costs associated with customer service, decreases the rate of shopping cart abandonment, and boosts conversion rates. Overall, Talisma Chat and Co-browse represents a significant advancement in streamlining customer interactions and improving business outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

1stContact.ai
Onsite
RadiantOne

Integrations

1stContact.ai
Onsite
RadiantOne

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sirma

Founded

1992

Country

Bulgaria

Website

sirma.com/products/customer-intelligence-suite/real-time-sales-software.html

Vendor Details

Company Name

Talisma

Founded

1999

Country

India

Website

www.talisma.com/products/live-chat-co-browsing-solution/

Product Features

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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