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Description
SaleSmartly is a comprehensive AI-driven platform designed for seamless customer communication across multiple channels, integrating messaging, support, sales, and analytics into a single interface. It unifies various platforms such as live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, Email, VKontakte, and WeChat within one cohesive dashboard. The platform boasts features that automate repetitive support processes to enhance response times, along with workflow management tools that facilitate the internal routing and assignment of messages. Additionally, it maintains a shared customer database that monitors interactions and browsing history, coupled with real-time translation capabilities to overcome language barriers. Users benefit from dashboards that analyze metrics, trends, and performance across different channels and customers. Furthermore, SaleSmartly provides templates and guided tools tailored for e-commerce, B2B lead responses, and personalized messaging strategies. The platform highlights its commitment to security and privacy through certifications like ISO 27001 and ISO 27701. Lastly, it incorporates collaboration features that enable teams to effectively collaborate on customer interactions, ensuring a more cohesive approach to customer service.
Description
Never lose sight of a customer again. Despite what everyone said about the impossibility of such a feat, we made it happen. Picture all your sales avenues working together in seamless unity. We aren’t just another marketing platform; in fact, we’re distinctly not live chat, digital marketing, or a service pushing more “quality leads”—we know you’re tired of that pitch. It’s time for your customers to be amazed and exclaim, “Wow!” Innovation is calling, and it’s ready to impress! Customers want to connect with you, and we empower that connection! Think of it as achieving superhero status. With Zyra Chat, you can cater to the diverse needs of every customer, whether they require appointment scheduling assistance or guidance on posting a positive review for a job well done. Zyra Text is designed specifically to capture customer leads with ease. We understand that you’re busy and may not have the bandwidth to pursue every promising lead, but rest assured, Zyra is here to handle everything on your behalf. Your success is our mission!
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Instagram
LINE
Meta AI
PartnerShare
Telegram
TikTok
VK
WeChat
WhatsApp
Integrations
Facebook Messenger
Instagram
LINE
Meta AI
PartnerShare
Telegram
TikTok
VK
WeChat
WhatsApp
Pricing Details
$12.72 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SaleSmartly
Country
United States
Website
www.salesmartly.com
Vendor Details
Company Name
JOBLYT
Country
United States
Website
www.zyratalk.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
