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Average Ratings 0 Ratings

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features
design
support

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Description

Sakari, a business SMS provider, was launched in 2017. It offers both national and international SMS capabilities. Its cloud-based software allows two-way text messaging between sales, marketing, customer support, and other departments. Sakari SMS allows businesses to send customized and automated reminders, alerts and notifications to leads and customers, no matter where they are. Sakari is also a top Certified HubSpot Partners and was named a Top 20 SMS Marketin Software By Capterra.

Description

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircall Yes 
Easyflow Yes 
Pipedrive Yes 
Slack Yes 
Zapier Yes 
ActiveCampaign Yes 
Breakthrough Yes 
Constant Contact Lead Gen & CRM Yes 
Freshdesk No 
Gmail Yes 
Google Analytics Yes 
Help Scout No 
HubSpot Customer Platform Yes 
Kylas Yes 
Salesforce No 
Sapling AI Writing Assistant No 
SaveMyLeads Yes 
Shopify No 
Vonage Business No 
Vonage Communications APIs (Nexmo) No 

Integrations

Aircall Yes 
Easyflow Yes 
Pipedrive Yes 
Slack Yes 
Zapier Yes 
ActiveCampaign No 
Breakthrough No 
Constant Contact Lead Gen & CRM No 
Freshdesk Yes 
Gmail No 
Google Analytics No 
Help Scout Yes 
HubSpot Customer Platform No 
Kylas No 
Salesforce Yes 
Sapling AI Writing Assistant Yes 
SaveMyLeads No 
Shopify Yes 
Vonage Business Yes 
Vonage Communications APIs (Nexmo) Yes 

Pricing Details

$16.00/month
Get a free trial- no credit card or coding required. Pricing plans start at $16.00/month.
Free Trial Yes 
Free Version No 

Pricing Details

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sakari

Founded

2017

Country

United States

Website

sakari.io

Vendor Details

Company Name

Textline

Founded

2016

Country

United States

Website

textline.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

NPS

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives