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Description
Sadie is an advanced AI conversational host and phone agent designed specifically for the hospitality sector, functioning around the clock to manage incoming calls, respond to customer queries, and handle reservations and orders automatically, ensuring that businesses never miss out on opportunities or compromise on service quality. Utilizing sophisticated natural language processing, Sadie engages with callers in a warm and professional manner, addressing general inquiries, confirming or adjusting reservations, securely collecting deposits, and escalating complex issues when necessary. Seamlessly integrating with well-known reservation systems like OpenTable and various hotel booking platforms, it ensures that calls and reservations align perfectly with the venue's existing operations, granting a comprehensive overview of guest interactions and bookings. By eliminating the need for extra staff to manage calls, Sadie alleviates the workload associated with manual call handling, enabling businesses to secure more bookings and orders, particularly during busy periods or outside regular hours, while simultaneously enhancing the overall customer experience. This innovative solution empowers hospitality businesses to operate more efficiently, ultimately leading to increased revenue and improved customer satisfaction.
Description
Sarah serves as a virtual AI receptionist tailored for small enterprises and local stores in Quebec, adeptly managing forwarded calls from a designated business number in both French and English. By utilizing a customized business profile, Sarah can efficiently respond to inquiries, transfer calls to appropriate personnel, or take messages as needed. Businesses have the flexibility to deploy Sarah for overflow calls, during evenings and weekends, on holidays, or for all calls around the clock. Additionally, Sarah can seamlessly schedule appointments in Google Calendar according to predefined business rules, followed by sending out confirmation and reminder messages to clients. After each call, businesses receive a comprehensive summary and transcript via email, with the option to include voice recordings for reference. The setup process is personalized, involving the creation of a detailed profile and call testing, with no need for extra phone hardware. Moreover, Sarah is capable of drafting quotes and follow-up messages, which require staff approval prior to being sent out. This innovative solution not only enhances customer service but also streamlines communication processes for businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$92 per month
Free Trial
Yes
Free Version
No
Pricing Details
Monthly service.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sadie
Founded
2024
Country
Ireland
Website
www.heysadie.ai/
Vendor Details
Company Name
MilhommeSI
Country
Canada
Website
milhommesi.com