Sarah Reviews

Sarah Description

Sarah serves as a virtual AI receptionist tailored for small enterprises and local stores in Quebec, adeptly managing forwarded calls from a designated business number in both French and English. By utilizing a customized business profile, Sarah can efficiently respond to inquiries, transfer calls to appropriate personnel, or take messages as needed. Businesses have the flexibility to deploy Sarah for overflow calls, during evenings and weekends, on holidays, or for all calls around the clock. Additionally, Sarah can seamlessly schedule appointments in Google Calendar according to predefined business rules, followed by sending out confirmation and reminder messages to clients. After each call, businesses receive a comprehensive summary and transcript via email, with the option to include voice recordings for reference. The setup process is personalized, involving the creation of a detailed profile and call testing, with no need for extra phone hardware. Moreover, Sarah is capable of drafting quotes and follow-up messages, which require staff approval prior to being sent out. This innovative solution not only enhances customer service but also streamlines communication processes for businesses.