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Description
Integrate a feedback button on your website to address critical bugs, enhance user experience, and uncover valuable insights from customers. This simple addition can be placed on any web page and comes equipped with screenshot functionality. Streamline the feedback collection process using a visual tool that operates directly on your site, allowing you to receive input straight from users without the hassle of lengthy email exchanges or congested ticketing systems. Users can express their thoughts effectively through screenshots and accompanying text, and they can reach out to you without navigating away from their current page. Obtain precise feedback with tailored feedback forms that meet your needs. Since customers are often the first to identify bugs and user experience issues, facilitating their ability to provide immediate visual feedback when they encounter a problem is essential. Furthermore, technical details such as their operating system, browser type and version, as well as any JavaScript errors, are automatically gathered, saving you valuable time in troubleshooting. This proactive approach not only fosters better communication but also strengthens the relationship between you and your users.
Description
Two Cents is an online feedback management tool that integrates a widget onto websites using a simple script tag. This enables visitors to report bugs, share ideas, ask questions, rate their experience, or provide answers to page-specific inquiries. The platform features a web inbox that categorizes messages based on details like page, browser, device type, screen resolution, and language, with bug reports often including console errors and accompanying screenshots. Teams have the capability to review and keep track of user submissions, with the option to export the collected responses in CSV or JSON formats. Users can personalize the widget by adjusting its color scheme, theme, font style, and button text. The tool supports multiple languages, including English, French, Dutch, German, and Spanish. In addition to email notifications, Pro users benefit from instant alerts via Slack and Discord. The complimentary plan allows for one website and up to 25 messages per month, while the paid options accommodate more sites and higher message limits. Designed for website owners, creators, UX researchers, and agencies, Two Cents facilitates the collection of direct feedback from visitors, making it an invaluable resource for improving user experience. Ultimately, this tool empowers teams to actively engage with their audience and enhance their online offerings based on real user input.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Slack
Yes
Asana
Yes
Basecamp
Yes
Bitbucket
Yes
Discord
No
GitHub
Yes
GitLab
Yes
Jira
Yes
Mailchimp
Yes
Moodle
Yes
Integrations
Slack
Yes
Asana
No
Basecamp
No
Bitbucket
No
Discord
Yes
GitHub
No
GitLab
No
Jira
No
Mailchimp
No
Moodle
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Pricing Details
$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Saber Feedback
Founded
2011
Country
Spain
Website
saberfeedback.com
Vendor Details
Company Name
M: Digital
Founded
2018
Country
Belgium
Website
twocentsbox.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Alternatives
Alternatives
No Alternatives
