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Description

Saastic actively solicits feedback from your customers, enabling you to enhance your reputation and attract more business effortlessly. By automating the review collection process, Saastic saves you the hassle of manually reaching out to clients and following up, allowing you to focus on other important aspects of your business. With Saastic, you can establish social proof through reviews on platforms such as Google, Trustpilot, G2, and Capterra. The service seamlessly integrates with tools like Stripe, HubSpot, or Zapier, or you can opt to add customers manually. Every day, Saastic will send out requests for reviews about your product, and your landing page will provide each customer with the opportunity to rate their experience, offer feedback, and access links to various review sites. In cases where a customer gives a low rating, you have the option to present a feedback form instead of directing them to public review sites, helping to prevent negative reviews from being visible. You'll receive notifications via email and Slack whenever customers provide ratings or feedback on your product. Moreover, you can showcase your most outstanding reviews on a personalized, customizable showcase page, further enhancing your business's credibility and appeal. This comprehensive approach not only streamlines the review process but also fosters a positive relationship with your customers.

Description

Acquiring reviews doesn't need to be a challenging task or require additional personnel, as you can efficiently achieve this through our online reputation management system. Simply log into your dashboard via any device, input your customer's name, email, and/or mobile number, and we will manage the entire process for you. An email, text, or both will be sent to your customer, inquiring if they would recommend your business to others. Those who respond positively will be prompted immediately to share a review. When a customer indicates their willingness to recommend your services, our system guides them directly to your preferred review platforms such as Facebook, Google, Yelp, or any site you select. To streamline the feedback process, our platform seamlessly directs customers straight to the review box, removing the hassle of searching for your business online. This user-friendly approach allows customers to view your review sites and provide their feedback within seconds, making it easier than ever to enhance your online reputation. Your engagement with customers can significantly improve, ultimately fostering a stronger relationship with them.