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features
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support

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Description

Focusing on organizations with employee counts ranging from 5,000 to 500,000, we offer valuable insights aimed at enhancing internal communication and teamwork. SWOOP Analytics equips both employees and leaders globally with the necessary data—both personal and enterprise—to thrive in a digital work environment. Our analysis spans various platforms, including Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet, and Workplace from Meta, delivering in-depth insights into collaboration and behavior. By understanding the content and relationships within these tools, we assist organizations in modifying their behaviors to achieve superior business results while enabling informed decisions regarding collaboration efficiency. Our tailored solutions cater specifically to larger businesses, enhancing internal communication through the measurement of impact, reach, and engagement. Additionally, we assess online collaboration tendencies and team dynamics to bolster internal collaboration. By identifying the nature of the teams you engage with, we facilitate quicker adoption and more effective teamwork strategies. Ultimately, our goal is to ensure that organizations can navigate the complexities of modern collaboration with confidence and clarity.

Description

TrueDEM, developed by panagenda, serves as a specialized Digital Experience Monitoring (DEM) tool tailored for Microsoft 365 ecosystems. This solution empowers IT departments with comprehensive insights into the actual user experiences across various Microsoft applications such as Teams, Outlook, SharePoint, and OneDrive, by linking network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi quality, and the operational status of Microsoft 365 services into a unified and actionable dashboard. By identifying issues like poor call quality in Teams, delays in application loading, and subpar network conditions before they escalate into help desk requests, TrueDEM allows IT teams to address problems using concrete root-cause analysis rather than relying on speculation. Moreover, it facilitates both agent-based endpoint monitoring and collects data from synthetic and real-user telemetry, enabling it to track trends and anomalies week over week, while also providing detailed reports on adoption rates, engagement levels, and experience benchmarks across various sites, departments, or the entire organization. Ultimately, TrueDEM enhances the overall digital experience by ensuring that IT teams are equipped with the necessary tools to monitor and optimize user interactions within the Microsoft 365 framework.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft SharePoint
Microsoft Teams
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Microsoft Viva Engage
Workplace from Meta

Integrations

Microsoft SharePoint
Microsoft Teams
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Microsoft Viva Engage
Workplace from Meta

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SWOOP Analytics

Country

United Kingdom

Website

www.swoopanalytics.com

Vendor Details

Company Name

panagenda GmbH

Founded

2007

Country

Germany

Website

www.panagenda.com

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