Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SOFTWater, recognized as the foremost utility billing software in the industry, effectively addresses various challenges faced by utility offices while eliminating manual tasks and minimizing errors. Created by Intedata Systems, this software features intelligent document management, customizable automation, and strong integrations that allow users to efficiently manage billing for water, sanitation, sewer, gas, and electricity services. By utilizing the automation discounts provided by USPS, users can streamline their operations. The software processes customer addresses, ensuring they are verified against the most current postal service database and generating necessary reports. With its integrated CASS utility, SOFTWater simplifies the process of sending and receiving address data, and it even provides reminders for when to submit files for processing again, ensuring that users stay organized and timely in their operations. This comprehensive approach not only enhances efficiency but also significantly reduces the likelihood of costly errors in billing.

Description

basis2 serves as a comprehensive billing and customer management system tailored for the global utility sector. This solution accommodates both single and multi-product organizations, enabling the concurrent management of various utility offerings while allowing for the integration of these services into a unified billing statement. With its web-based accessibility, basis2 guarantees that essential customer data and billing information are perpetually available, aiding both operational and strategic decision-making processes. Its robust functionality makes it ideal for regulated, transitioning, and competitive markets, empowering businesses to thrive in this dynamic landscape. The system is characterized by high performance and integrity, employing advanced multi-streaming techniques. It operates independently of the operating system and is engineered for optimal efficiency on any platform that is validated for Oracle and Oracle Applications. By leveraging the extensive features and capabilities of Oracle, a leading application platform, basis2 provides an effective solution for modern utility companies. Its design is not only functional but also adaptable, ensuring that it meets the evolving needs of the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Intedata Systems

Founded

1986

Country

United States

Website

www.intedata.com

Vendor Details

Company Name

Prophecy International

Founded

1991

Country

Australia

Website

basis2.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Alternatives

UtilAbility Reviews

UtilAbility

Cogitate

Alternatives

PortaBilling Reviews

PortaBilling

PortaOne
UtilityBilling Reviews

UtilityBilling

Utilibill
RVS Mosaics Reviews

RVS Mosaics

RVS Software
IMS Utility Billing Reviews

IMS Utility Billing

Information Management Services
Brook Reviews

Brook

Inkey Solutions
CUSI Reviews

CUSI

Continental Utility Solutions