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Description
SOFTWater, recognized as the foremost utility billing software in the industry, effectively addresses various challenges faced by utility offices while eliminating manual tasks and minimizing errors. Created by Intedata Systems, this software features intelligent document management, customizable automation, and strong integrations that allow users to efficiently manage billing for water, sanitation, sewer, gas, and electricity services. By utilizing the automation discounts provided by USPS, users can streamline their operations. The software processes customer addresses, ensuring they are verified against the most current postal service database and generating necessary reports. With its integrated CASS utility, SOFTWater simplifies the process of sending and receiving address data, and it even provides reminders for when to submit files for processing again, ensuring that users stay organized and timely in their operations. This comprehensive approach not only enhances efficiency but also significantly reduces the likelihood of costly errors in billing.
Description
Ziptility enables water and wastewater utilities to enhance efficiency and reduce costs through user-friendly applications that require minimal setup and maintenance. With Ziptility, capturing, organizing, and analyzing field data has never been simpler, allowing for better daily operations and informed long-term decisions. Users can establish maintenance schedules tailored to specific assets and implement preventive maintenance tasks seamlessly. By visualizing asset conditions and identifying problem areas, utilities can uncover hidden challenges. The platform promotes transparency and accountability in every task with enforceable operating procedures. Reaction times are improved as asset locations and maintenance records are readily accessible. Work assignments can be dispatched remotely, eliminating the need for unnecessary office visits. Users can create prioritized task lists and view assignments on an interactive map. Additionally, a practical succession plan can be developed for new leadership, ensuring a smooth transition. Lastly, utilities can devise and execute a capital improvement program independently, without relying on contractors for assistance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intedata Systems
Founded
1986
Country
United States
Website
www.intedata.com
Vendor Details
Company Name
Ziptility
Founded
2018
Country
United States
Website
www.ziptility.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management