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Description
As a service-oriented organization, it is essential to structure and oversee your operations through the lens of services. By focusing on services rather than merely on technology or products, you can gain a clearer insight into how your services enhance business operations and provide valuable information regarding operational expenses. The SMTX Service Catalogue enables you to create detailed service definitions and make them accessible to your customers, thereby establishing and managing a comprehensive hierarchical service portfolio. In addition, incorporating elements such as service costs, SLA performance metrics, and vendor effectiveness into your Service Catalogue allows for a thorough analysis of the entire service delivery process. The SMTX Business Service Catalogue solution streamlines the maintenance and dissemination of the Service Catalogue, ensuring consistency in the quality of all service descriptions. Moreover, it keeps Service and Catalogue Owners informed about any changes that might impact their services or the overall integrity of the service chains, fostering a proactive approach to service management. This comprehensive system not only enhances operational efficiency but also improves customer satisfaction through clearer communication and better service delivery.
Description
You can access and modify your customer data from any location at any time. This includes the ability to view and adjust client details, orders, product selections, and communication records such as calls, meetings, and notes. Inputting field sales data and overseeing the entire lifecycle of product service orders is a straightforward process. Each salesperson's daily tasks are automatically organized according to your specified preferences, with scheduled activities conveniently displayed on both the calendar and map. Additionally, you can retrieve product descriptions, images, technical specifications, promotions, news, and other relevant product information right in the field. The system also encompasses product showcase planning and catalog management. Ensure your team remains informed with instant messaging and alerts. Our merchandising forms and questionnaires are tailored to align perfectly with your unique business requirements. You can also effortlessly document any errors, inconsistencies, or feedback instantly using customized forms, enhancing the efficiency of your operations. This comprehensive approach not only streamlines your processes but also fosters better communication and coordination within your team.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$3.50/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SMTX
Founded
2009
Country
Netherlands
Website
www.smt-x.com/smtx-business-service-catalogue
Vendor Details
Company Name
SalesEyes
Founded
2015
Country
United Kingdom
Website
www.saleseyes.com
Product Features
Catalog Management
Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search
Product Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management