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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SMSbump is a robust and user-friendly all-in-one solution for your messaging needs. Utilizing SMSbump allows you to create highly focused SMS campaigns and implement intelligent SMS automation while keeping track of every message sent. Additional features include SMS segmentation, personalized workflows, A/B testing capabilities, ROI-driven text automation, SMS automation tools, link shortening, scheduled campaigns, and opt-out management. It seamlessly integrates with major platforms such as Shopify, Slack, Mailchimp, WooCommerce, Zendesk, among others. By providing mobile shoppers with a smooth opt-in process, you can significantly enhance conversion rates. Make the most of various subscription options to optimize your outcomes. Deliver the perfect message at the opportune moment — consistently. Additionally, you can design tailored SMS workflows and automation that are fine-tuned for the highest levels of engagement and effectiveness. This ensures that your messaging strategy remains sharp and responsive to audience needs.

Description

Introducing Zendesk Sunshine, an innovative and adaptable CRM platform. Built on AWS, Sunshine enables you to effortlessly connect and comprehend all your customer data, regardless of its location. It is designed for speed and strength, granting you the liberty to create whatever solutions you envision. Many companies struggle with outdated CRM systems that are inflexible and only provide a limited perspective of their customers. In contrast, Zendesk Sunshine offers a revolutionary approach. This contemporary CRM platform is designed to deliver a comprehensive view of customers, utilizing data from diverse sources. It empowers businesses with the flexibility needed for innovation and the capability to expand. Most importantly, it allows you to craft exceptional customer experiences. By prioritizing people over outdated CRM systems, Sunshine equips you with the tools necessary to identify, understand, and categorize your customers, ensuring more tailored interactions and fostering deeper relationships. With Sunshine, you can truly transform your approach to customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Slack Yes 
Zendesk Yes 
Checkout X Yes 
Debutify Theme Yes 
Justuno Yes 
Micromerce No 
Microsoft Outlook No 
Recart Yes 
ReturnPro Yes 
SendWILL Yes 
Sunshine Conversations No 
Tisane No 
Tray.ai No 
Yotpo Yes 
Zaius No 
Zendesk Chat No 
Zendesk Connect No 
Zendesk Explore No 
Zendesk Gather No 

Integrations

Mailchimp Yes 
Slack Yes 
Zendesk Yes 
Checkout X No 
Debutify Theme No 
Justuno No 
Micromerce Yes 
Microsoft Outlook Yes 
Recart No 
ReturnPro No 
SendWILL No 
Sunshine Conversations Yes 
Tisane Yes 
Tray.ai Yes 
Yotpo No 
Zaius Yes 
Zendesk Chat Yes 
Zendesk Connect Yes 
Zendesk Explore Yes 
Zendesk Gather Yes 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Yotpo

Founded

2011

Country

United States

Website

smsbump.com

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/platform/

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security No 
Email Marketing Yes 
Inventory Management No 
Kitting No 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart No 
Templates Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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