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Description
SHOELACE Unified Communications delivers a state-of-the-art HPBX system that seamlessly integrates with your existing network and personnel, ensuring exceptional HD call clarity, video conferencing capabilities, and mobile applications that connect your business with clients. Enjoy a wealth of features including voicemail-to-email, mobility options, auto attendant services, and hold music, all within a comprehensive platform. There are no expensive initial investments or the need for additional hardware, nor are there complex setup processes to navigate. Essentially, businesses that adopt hosted solutions can rest easy knowing they will not face concerns related to software updates or hardware upkeep. This system allows for the connection of multiple sites, as well as remote and mobile employees, into a unified platform that promotes effortless communication throughout your organization. Moreover, you can access cost-effective communication solutions regardless of whether your office is situated indoors or outdoors, ensuring flexibility and accessibility for all your business needs. By choosing SHOELACE, you position your company for greater connectivity and efficiency.
Description
UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives.
Key Components:
- CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features.
- ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience.
- EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications.
- MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities.
- SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality.
- CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps.
- CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
Salesforce
ServiceNow
Integrations
Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
Salesforce
ServiceNow
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$19.40/User/Month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chariton Valley
Founded
1952
Country
United States
Website
www.cvalley.net/shoelace/
Vendor Details
Company Name
NEC Corporation
Founded
1899
Country
Japan
Website
univergeblue.com
Product Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail