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Description
Runtriz enhances guest engagement through the use of mobile messaging, emails, and promotional offers designed to boost awareness and attract potential visitors. By showcasing unique features, amenities, and nearby attractions, properties can elevate their profile and foster direct bookings. Once guests secure their reservations, Runtriz provides a suite of solutions that includes options for early check-in, room upgrades, and personalized staff recommendations, all of which can lead to longer stays and increased revenue. Guests are also empowered to initiate direct conversations with staff, allowing them to make special requests related to their accommodations, events, or activities. Engagement doesn’t stop at booking; throughout their stay, guests are supported by Runtriz features like mobile keys, food and beverage ordering, mobile check-in, mobile payment, and chat functions, all contributing to enhanced guest experiences that drive revenue growth. Additionally, during their stay, guests receive timely push notifications that offer customized promotions, information about local attractions, scheduling for amenities, transportation options, and event details. Furthermore, mobile controls for in-room entertainment, lighting, temperature, and electronic devices allow guests to tailor their environment to their preferences, enhancing their overall satisfaction. This comprehensive approach ensures that guests feel valued and connected throughout their entire journey.
Description
msg2ai is a comprehensive AI messaging solution tailored for hotels, vacation rentals, and events, featuring AI Ambassador as its interactive assistant for guests and attendees. This software adeptly handles common inquiries and service requests via SMS, WhatsApp, and RCS, providing information on property details, check-in procedures, concierge services, event schedules, and timely updates. Guests can interact in their chosen language, while staff members maintain oversight of conversations and manage requests that necessitate human intervention. The platform also seamlessly integrates with hospitality property-management systems, enabling the automation of guest communications throughout the duration of a stay or event. Teams have the capability to customize messaging workflows specific to their properties or events, efficiently address frequently asked questions, disseminate important updates, and direct requests to the relevant staff. Additionally, msg2ai offers a suite of tools designed to enhance communication operations, including distinct products for message documentation and AI-driven support for events, ensuring a streamlined experience both for guests and staff alike. This innovative approach enhances operational efficiency and significantly improves guest satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Guesty
No
Hostaway
No
Hostfully
No
Mews
No
Protel Cloud PMS
No
SONIFI
Yes
apaleo
No
Integrations
Guesty
Yes
Hostaway
Yes
Hostfully
Yes
Mews
Yes
Protel Cloud PMS
Yes
SONIFI
No
apaleo
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Runtriz
Founded
2006
Country
United States
Website
www.runtriz.com
Vendor Details
Company Name
Msg2.ai
Founded
2020
Country
United States
Website
www.msg2.ai/
