Korimaa Description

Korimaa functions as a guest-assistance platform on WhatsApp for hotels, providing responses to frequently asked questions with verified hotel information, handling guest service inquiries, processing menu orders, collecting feedback, and directing requests or complaints to the relevant hotel departments. Guests have the flexibility to request assistance from a staff member whenever necessary and can utilize the familiar WhatsApp interface without the requirement of downloading an additional guest application. It remains the responsibility of hotel personnel to monitor, validate, and execute all guest requests effectively. Each service is tailored to fit the specific details and operational workflows of the property, featuring direct integrations with systems like IDS Next and Opera PMS, thereby enhancing the overall guest experience and hotel management efficiency. This innovative approach streamlines communication and ensures that guest needs are met promptly and accurately.

Pricing

Pricing Information:
Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial:
Yes

Integrations

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Company Details

Company:
Akash Gupta
Website:
www.korimaa.com

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Product Details

Platforms
Web-Based

Korimaa Features and Options

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