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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Organizations such as Amazon, Domino's, UPS, and DoorDash enhance customer engagement during deliveries by providing timely emails and text notifications that include estimated arrival times and links to live tracking maps for their orders. Once the delivery is completed, they follow up with confirmation messages and customer feedback surveys, which ultimately helps to streamline processes, reduce costs, and boost overall customer satisfaction. Routeranger enables small and medium-sized businesses, including individual operators, to access and implement these advanced services, ensuring they can compete effectively in today's market. This innovative approach not only enhances the customer experience but also fosters loyalty and repeat business.

Description

Aspen significantly improves the ability of retailers to engage with customers through various channels. Creating a responsive experience for your customers is now simpler than ever. Retailers can deliver exceptional service while maintaining operational efficiency. Ensure a uniform brand experience with a user-friendly, custom-branded returns portal accessible from any device. Accelerate reverse logistics to yield quicker outcomes. Complete the purchasing journey by enabling customers to perform instant in-line exchanges. Aspen facilitates smooth transitions from standard returns to hassle-free exchanges, all while preserving revenue. Offer your customers a cohesive brand experience with convenient options to return items in-store. Additionally, enhance in-store sales by equipping staff with valuable insights regarding the customers, including their expected returns and product preferences. This not only streamlines operations but also fosters customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Shopify Plus

Integrations

Shopify
Shopify Plus

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Routeranger

Founded

2021

Country

United States

Website

routeranger.com

Vendor Details

Company Name

SupplyAI

Founded

2014

Country

United States

Website

www.supply.ai/aspen

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives

Alternatives

eModal Reviews

eModal

Advent Intermodal Solutions