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Description

Routing chaos solved. It is extremely easy to use. Route4Me automatically plots routes for your business and sends them to a mobile application with built-in navigation. Ideal for field service, field marketing, territory management, field sales, and any other business that requires last-mile optimization. Route4Me is the most widely used routing and optimization software in the world for small businesses and large enterprises. It has over 35,000 customers.

Description

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android Yes 
Apple iOS Yes 
ClearPathGPS Yes 
Geotab Yes 
Google Maps Yes 
IntelliShift Yes 
Meetrics No 
MileIQ Yes 
NetSuite Yes 
One Step GPS Yes 
Salesforce Yes 
Samsara Yes 
Stackreaction Yes 
Workers by Delos Yes 
Zapier Yes 

Integrations

Android No 
Apple iOS No 
ClearPathGPS No 
Geotab No 
Google Maps No 
IntelliShift No 
Meetrics Yes 
MileIQ No 
NetSuite No 
One Step GPS No 
Salesforce No 
Samsara No 
Stackreaction No 
Workers by Delos No 
Zapier No 

Pricing Details

$9.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$74.99
$19 for next 10 users
$15 for next 10 users
$10 per user after that
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Route4Me

Founded

2009

Country

United States

Website

www.route4me.com

Vendor Details

Company Name

SMART

Founded

1998

Country

United States

Website

www.smart.software

Product Features

Courier

Barcode Support Yes 
Billing & Invoicing No 
Compensation Management No 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback Yes 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management No 
Inventory Management No 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing Yes 
Sales Trend Analysis No 
Supports Loyalty Program No 

Food Service Distribution

Costing No 
Customer Management No 
Import / Export Management No 
Inventory Management No 
Lot Tracking No 
Order Management Yes 
Picking & Routing Yes 
Purchasing No 
Quotes / Estimates No 
Traceability No 
Vendor Management No 
Warehouse Management No 

Logistics

3PL Yes 
Barcoding / RFID Yes 
CRM No 
Container Tracking Yes 
Cross Docking Yes 
Fleet Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing No 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Route Planning

Capacity Planning Yes 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing Yes 
Territory Management Yes 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping Yes 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management Yes 
Order Fulfillment No 
Order Management Yes 
Sales & Operations Planning Yes 
Shipping Management Yes 
Supplier Management No 
Transportation Management Yes 
Warehouse Management No 

Towing

Billing & Invoicing No 
Client Management No 
Commission Management No 
Fleet Management Yes 
Fuel Management Yes 
Lot Management No 
Maintenance Management Yes 
Routing Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database Yes 
Emergency Dispatch No 
Fuel Management Yes 
Mileage Tracking Yes 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Transportation Management

Billing & Invoicing No 
Carrier Management Yes 
Customer Management No 
Dispatch Management Yes 
Driver Management Yes 
Fleet / Equipment Management Yes 
Load Management Yes 
Order Management No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Shipment Management No 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing Yes 
Environmental Compliance Yes 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management Yes 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation Yes 

Contact Management

Activity Management No 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing Yes 
Group Management Yes 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools Yes 
Sales Pipeline Management Yes 
Search / Filter Yes 
Segmentation No 
Shared Contacts Yes 
Social Media Integration No 

Contract Management

Buy Side (Suppliers) No 
Completion Tracking No 
Compliance Tracking No 
Contract Lifecycle Management No 
Electronic Signature No 
Full Text Search No 
Government Contracts No 
Pre-built Templates No 
Sell Side (Customers) No 
Specialty Contracts No 
Version Control No 
Workflow Management No 

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis Yes 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Inventory Control

Allocation Yes 
Barcoding Yes 
Cost Tracking Yes 
Forecasting No 
Item Management Yes 
Order Management Yes 
Procurement Management No 
Reorder Management No 
SKU / UPC Codes Yes 
Serial Number Tracking Yes 
Supplier Management Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting No 
Inventory Optimization No 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management No 
Reporting/Analytics Yes 
Retail Inventory Management No 
Supplier Management Yes 
Warehouse Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution No 
Lead Nurturing Yes 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management Yes 
Prospecting Tools No 
Source Tracking No 

Portal

Chat No 
Collaboration No 
Content Management No 
Document Management No 
File Sharing No 
Search No 

Route Planning

Capacity Planning No 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing No 
Territory Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch Yes 
Fuel Management No 
Mileage Tracking Yes 
Order Management No 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

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