ServiceNow Field Service Management Description
To quickly respond to and prevent problems, connect field service with other teams or mobile tools. Both customers and workers are safe.
Ensure customer satisfaction through efficient management
Complete the work the first time
Customers are solved on the first visit. Automately assign the best people to the job. Integrate with customer service to ensure that they have all the information they need.
Capabilities that scale with you business
Field Service Management combines key capabilities and applications into scalable packages that can adapt to your changing needs.
Integrations
Company Details
Company:
ServiceNow
Year Founded:
2003
Headquarters:
United States
Website:
www.servicenow.com/products/field-service-management.html
Media
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Product Details
Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
24/7 Live Support
Online
ServiceNow Field Service Management Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management