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Average Ratings 9 Ratings
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Description
Enhance the customer journey right up to their doorstep by leveraging Route, which allows brands to strategically manage their post-purchase interactions through features like visual order tracking, package protection, and simple claim-filing processes, along with the innovative universal order history. As e-commerce continues to dominate, refining each step of the customer experience is crucial for gaining a competitive edge, yet many brands have not yet focused on optimizing the post-purchase phase. Route not only helps brands take charge of their post-purchase processes from the moment of checkout to delivery, but it also fosters brand loyalty among customers, turning them into advocates. At checkout, customers can easily opt for Route+ to enhance their orders with package protection, facilitating quick refunds and reorders with just a click. This streamlined approach significantly minimizes customer effort and ensures a smoother claims experience, ultimately enriching the overall shopping experience. By prioritizing these enhancements, brands can build stronger connections with their customers and cultivate lasting relationships.
Description
WizCommerce is an AI commerce platform designed to modernize wholesale sales and operations. It is built for wholesale businesses that manage complex sales workflows, large catalogs, rep-assisted selling, and long-term customer relationships—areas where traditional ecommerce platforms and legacy systems often struggle.
Many wholesalers continue to operate using a combination of legacy software, spreadsheets, email-based order intake, and manual data entry. WizCommerce addresses these challenges by offering a flexible platform that aligns with how wholesale businesses sell today, reducing operational friction without requiring teams to overhaul their core processes.
The platform is structured around four core products: a Sales Rep App that supports assisted order-taking and quoting, a B2B e-commerce platform built for wholesale-native buying experiences, an AI-powered catalog and product imagery tool that produces studio-quality visuals without photoshoots, and an embedded B2B payments solution that integrates directly into wholesale sales workflows.
In addition, WizCommerce includes AI Co-Workers that automate repetitive tasks such as order intake from emails and PDFs, quote creation, data cleanup, and follow-ups. These AI-driven workflows are designed to improve efficiency, reduce manual effort, and help teams scale operations without adding unnecessary complexity or headcount.
API Access
Has API
API Access
Has API
Integrations
Shopify
Acumatica Cloud ERP
Appbrew
Epicor Prophet 21
Fishbowl
Flexprice
Flip
Magento
Microsoft 365
Prive
Integrations
Shopify
Acumatica Cloud ERP
Appbrew
Epicor Prophet 21
Fishbowl
Flexprice
Flip
Magento
Microsoft 365
Prive
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$250
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Route
Founded
2018
Country
United States
Website
route.com/merchants/
Vendor Details
Company Name
WizCommerce
Founded
2019
Country
United States
Website
www.wizcommerce.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
