Route Description
You can control the customer experience from the moment they arrive to their door. Route empowers brands with visual order tracking, package security, claim-filing and the first universal order history. Optimizing every phase of the customer journey is essential to gain competitive advantage. However, the post-purchase experience must be carefully designed. Route empowers brands to be more intentional about their post-purchase experience. It takes control of everything from checkout to delivery and creates brand advocates. Customers can instantly add Route+ at checkout to their online orders, activating an exclusive feature that allows package protection and one click refunds and reorders. Route+ makes it easy for customers to file claims.
Pricing
Pricing Information:
Cost to Customer:1% of total cart
Cost to Merchant: Free
Cost to Merchant: Free
Free Version:
Yes
Integrations
Company Details
Company:
Route
Year Founded:
2018
Headquarters:
United States
Website:
route.com/merchants/
Media
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Product Details
Platforms
SaaS
iPhone
iPad
Type of Training
Documentation
Customer Support
Phone Support
Online
Route Features and Options
Order Management Software
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis