Route Description
You can control the customer experience from the moment they arrive to their door. Route empowers brands with visual order tracking, package security, claim-filing and the first universal order history. Optimizing every phase of the customer journey is essential to gain competitive advantage. However, the post-purchase experience must be carefully designed. Route empowers brands to be more intentional about their post-purchase experience. It takes control of everything from checkout to delivery and creates brand advocates. Customers can instantly add Route+ at checkout to their online orders, activating an exclusive feature that allows package protection and one click refunds and reorders. Route+ makes it easy for customers to file claims.
Route Alternatives
LateShipment.com
LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance.
Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.
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Systum
A single platform allows you to build a business that is world-class. Systum allows you to manage inventory and sales from one software application. You can then transform your wholesale distribution business into an extremely profitable enterprise by leveraging the power of real-time customer data.
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Queue-it
Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.
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Weezmo
Engage customers in-store, online, and post-purchase. Identify which campaigns have turned into profit and optimize them. Target 100% of customers who have made purchases in your physical store. Segment them by predicted behavior. It takes only a few minutes to install Weezmo. After it's installed, you will only notice a new feature: the ability to send a digital receipt. We respect your privacy and adhere to the most recent data protection laws. All of your data is stored and accessible in one location on our platform, or on the platform of choice. We are attentive to customers' needs and keep up with market trends. A dedicated CSM is available to answer any questions and provide support. We connect all attribution points using a unique identifier. This gives you complete visibility into the customer journey and allows you to turn these touchpoints into engagement opportunities.
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Pricing
Pricing Information:
Cost to Customer:1% of total cart
Cost to Merchant: Free
Cost to Merchant: Free
Free Version:
Yes
Integrations
Company Details
Company:
Route
Year Founded:
2018
Headquarters:
United States
Website:
route.com/merchants/
Media
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Product Details
Platforms
SaaS
iPhone
iPad
Type of Training
Documentation
Customer Support
Phone Support
Online
Route Features and Options
Order Management Software
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Route Lists
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