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Description
Capture videos of user sessions to effortlessly replicate JavaScript errors without needing to request information from the end user. Explore a demonstration in our online sandbox. RootCause equips you with an extensive array of tools to effectively monitor and replicate errors in websites and applications. With the integrated recording feature, you’ll have a precise account of user actions. Once an error is recorded, simply navigate to the web-based Replay Studio to replay the session and recreate the error with just one click. This functionality eliminates the need to sift through call stacks or extensive logs to track down bugs. Additionally, by utilizing the Feedback button, you can gather user reports regarding visual, usability, or rendering issues, enhancing your ability to improve the user experience. This comprehensive approach not only streamlines error management but also strengthens communication with users regarding potential issues.
Description
rrweb is a widely used open-source session replay library for recording and replaying user sessions on the web. The platform helps developers, observability teams, analytics companies, product teams, and support tools understand exactly what happened during a user session. rrweb captures the rendered DOM, user interactions, clicks, scrolls, hesitation, UI changes, and other session events so teams can replay experiences with context. Observability teams can attach replays to errors to see what users did before something broke. Product and experience analytics teams can watch real user journeys to understand behavior and improve design decisions. Bug reporting teams can use rrweb to capture precise reproduction steps instead of relying on vague issue descriptions. rrweb Cloud adds managed infrastructure for storage, indexing, querying, insights, deduplication, PII filtering, and replay processing. The platform also supports AI workflows by turning recordings into structured event streams that agents and LLMs can read. By combining open-source replay capture, managed cloud infrastructure, extensible playback, and AI-ready session data, rrweb gives teams a flexible way to build replay-powered products.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bryntum
Founded
2009
Country
Sweden
Website
therootcause.io
Vendor Details
Company Name
rrweb
Founded
2025
Country
Netherlands
Website
rrweb.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Product Features
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No