Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

Description

An all-in-one solution comprising a channel manager, property management system (PMS), and revenue management accompanied by a dedicated pricing expert ensures comprehensive revenue optimization through dynamic pricing, strategic online positioning, and promotional efforts. Experience complete transparency from our pricing specialists, making it a hassle-free product that requires minimal intervention from hotel staff. You will receive expert analysis reports filled with actionable recommendations and will have the opportunity to regularly assess performance and pricing strategies. Stay informed about the latest trends in the industry as well as developments related to the pandemic. Automated pricing is available for a full year ahead, allowing you to keep an eye on your competitors and make informed pricing decisions. Tailor your pricing strategies easily with our user-friendly parameters, and take your operations global with ZEN’s channel management system. Effortlessly manage multiple properties using our intuitive Hotel PMS, and let our fully automated pricing software handle the intricacies while you concentrate on business growth. Schedule a 30-minute demo session where we will delve into your specific business needs and demonstrate how we can assist in saving you both time and money, all while enhancing your business's growth potential. This comprehensive approach ensures you remain competitive and well-informed in a rapidly evolving market landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb Yes 
Booking.com Yes 
Expedia Yes 
AFAS Software Yes 
Agoda No 
Cendyn CRS Yes 
ChargeAutomation Yes 
Epos Now Yes 
Event Temple Yes 
GuestRevu Yes 
HiJiffy Yes 
Lightspeed Retail Yes 
OpenKey Yes 
QuickBooks Online Yes 
SiteMinder Yes 
TallOrder Yes 
Twinfield Yes 
eZee Absolute No 
happyhotel Yes 
iVvy Venue Management Yes 

Integrations

Airbnb Yes 
Booking.com Yes 
Expedia Yes 
AFAS Software No 
Agoda Yes 
Cendyn CRS No 
ChargeAutomation No 
Epos Now No 
Event Temple No 
GuestRevu No 
HiJiffy No 
Lightspeed Retail No 
OpenKey No 
QuickBooks Online No 
SiteMinder No 
TallOrder No 
Twinfield No 
eZee Absolute Yes 
happyhotel No 
iVvy Venue Management No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Pricing Details

$169 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Vendor Details

Company Name

ZEN Hospitality Solutions

Country

Indonesia

Website

www.zen-hs.com/en/e-manager

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Alternatives