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Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
Description
The system is seamlessly incorporated into the hotel's website, ensuring that the availability of rooms is consistently synchronized with the booking engine while also facilitating the automatic downloading of reservations. The Sistem Otel PMS maintains the integrity of financial transactions by prohibiting deletions, allowing only for cancellation or reversal entries, which enhances the software's reliability at all times. All significant transactions are meticulously logged, with any modifications or cancellations documented, including timestamps and user identifiers. Central Integration actively monitors the main system, documenting phone calls with comprehensive logs. Furthermore, guest identification information is automatically submitted to local authorities, covering both police and gendarmerie requirements. During check-in, room keys are generated automatically and canceled upon check-out, ensuring a smooth process for guests. All financial activities can be reported, and the Channel Manager is fully integrated, allowing availability updates across various channels while automatically retrieving reservations. This integration not only streamlines operations but also enhances the overall guest experience by ensuring that all processes are efficient and well-documented.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AFAS Software
Yes
Beonprice
Yes
Booking.com
Yes
CHIDESK
Yes
DigitalGuest
Yes
Expedia
Yes
FLEXIPASS
Yes
GuestRevu
Yes
HiJiffy
Yes
Lightspeed Retail
Yes
Integrations
AFAS Software
No
Beonprice
No
Booking.com
No
CHIDESK
No
DigitalGuest
No
Expedia
No
FLEXIPASS
No
GuestRevu
No
HiJiffy
No
Lightspeed Retail
No
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Pricing Details
$10.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Vendor Details
Company Name
Arpies Yazilim
Founded
2005
Country
Turkey
Website
www.sistemhotelsoftware.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
No
