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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RoadReply serves as a web-based AI messaging assistant tailored for Turo hosts and operators of car-sharing fleets. Once a host integrates RoadReply as a co-host within their Turo team, the assistant analyzes guest interactions and formulates responses based on trip specifics, vehicle details, pickup guidelines, and house regulations. Users can select from Auto Mode for automatic replies, Drafts Mode for reviewing responses before sending, or Custom settings for topic-specific automation adjustments. It adeptly addresses common inquiries related to vehicle pickup and return, features, fuel management, charging options, tolls, lockbox access, local attractions, and changes to trips while highlighting questions that require the host's input. Furthermore, RoadReply is compatible with platforms such as Slack, WhatsApp, Google Docs, Microsoft Word, and Notion for enhanced communication. The pricing model operates on a monthly basis per vehicle, offering reduced rates for larger fleet tiers. Setting up the service is noted to be a quick process, taking less than three minutes. It is important to note that RoadReply operates independently and is not associated with or endorsed by Turo, ensuring that users can rely on its unbiased assistance. Overall, RoadReply is designed to streamline communication, allowing hosts to focus more on providing excellent service.

Description

Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Docs Yes 
Microsoft Word Yes 
Notion Yes 
Slack Yes 
Turo Yes 
WhatsApp Yes 

Integrations

Google Docs No 
Microsoft Word No 
Notion No 
Slack No 
Turo No 
WhatsApp No 

Pricing Details

$16.99/vehicle/month
RoadReply costs $16.99 per vehicle per month for the first 50 cars, with rates of $9.99 and $7.99 per vehicle per month at higher fleet tiers. Shadow Mode is free; billing starts when a car goes live. There is no base fee.
Free Trial Yes 
Free Version No 

Pricing Details

$78 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rockit AI

Country

United States

Website

roadreply.io

Vendor Details

Company Name

Textology

Founded

2015

Country

United States

Website

www.textology.co

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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