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Average Ratings 0 Ratings

Total
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support

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Description

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Description

TalkToTheManager offers an innovative solution for business owners to receive anonymous feedback from patrons via text messaging, enabling them to tackle concerns regarding customer service, products, and facilities before negative experiences translate into unfavorable reviews. Upon enrolling in our service, we swiftly assign a dedicated phone number for display at your establishment, ensuring easy access for customers. Managers on duty are promptly alerted to messages through their mobile devices or email, all while maintaining the anonymity of the customer's phone number. This allows managers to instantly reply via text while the customer is still present, effectively addressing issues or acknowledging compliments for an excellent experience. As a result, customers leave satisfied, often leading to positive online reviews, enthusiastic word-of-mouth referrals, and a return to your business, which in turn boosts revenue and strengthens brand loyalty. With just a simple text to your TalkToTheManager number from any mobile device, customers can easily share their thoughts. This streamlined communication not only enhances customer satisfaction but also fosters a more responsive and attentive business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Gleantap Yes 
LinkedIn Yes 
Magento Yes 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Shopify Yes 
Square POS Yes 
WooCommerce Yes 
X (Twitter) Yes 
Zoho CRM Yes 

Integrations

Facebook No 
Gleantap No 
LinkedIn No 
Magento No 
Salesforce No 
Salesforce Agentforce Marketing No 
Shopify No 
Square POS No 
WooCommerce No 
X (Twitter) No 
Zoho CRM No 

Pricing Details

$199/month
For the next 30 days we're offering a 1 Month Free Trial
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rize Reviews

Founded

2017

Country

United States

Website

rizereviews.com

Vendor Details

Company Name

TalkToTheManager

Founded

2012

Country

United States

Website

talktothemanager.com

Product Features

Brand Management

Approval Process Control Yes 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management Yes 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Alternatives

Alternatives

ReputationDefender Reviews

ReputationDefender

Gen Digital
Surveyed Reviews

Surveyed

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