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Average Ratings 0 Ratings
Description
RipperReceptionist serves as a cloud-based artificial intelligence receptionist tailored specifically for accounting and bookkeeping firms in Australia. Available around the clock, Mia handles multiple incoming calls simultaneously while representing the practice's name. She efficiently recognizes callers along with their specific requirements, gathers essential information, and schedules appointments in the practice's calendar on Pro and Pro Max, adhering to business hours and pre-existing commitments. Designed with terminology related to BAS, SMSF, ATO, PAYG, and lodgement, Mia refrains from providing any tax advice and ensures callers do not disclose their tax file number until it is officially recorded. Incoming calls can be monitored through a dashboard that features transcripts and AI-generated summaries for easy reference. In addition to these features, Pro and Pro Max versions offer the convenience of following up on unpaid invoices via email and SMS communication. Practices also have the flexibility to retain and forward their current phone number while benefiting from web chat capabilities and the ability to export contacts and invoices in a format compatible with Xero imports, although it is important to note that this does not constitute a live two-way connection with Xero. Ultimately, RipperReceptionist enhances efficiency and communication for accounting practices, helping them manage client interactions effectively.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cal.com
No
Google Calendar
No
Google Sheets
No
QuickBooks Online
No
Slack
No
Stripe
Yes
WhatsApp
No
Xero
No
Zapier
No
n8n
No
Integrations
Cal.com
Yes
Google Calendar
Yes
Google Sheets
Yes
QuickBooks Online
Yes
Slack
Yes
Stripe
No
WhatsApp
Yes
Xero
Yes
Zapier
Yes
n8n
Yes
Pricing Details
A$19.99/month
All prices are in Australian dollars, with GST added. Starter costs A$19.99/month and includes up to 100 conversations and 19 bonus call minutes. Voice calls cost A$0.50/minute, with bonus minutes used first. The 14-day refund excludes the value of bonus minutes used; purchased call credit is not deducted.
Free Trial
No
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Continuous Improvement Advisory Australia
Founded
2023
Country
Australia
Website
ripperreceptionist.com/accountants
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com