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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RingOperator serves as a round-the-clock AI receptionist tailored for small businesses, managing calls, scheduling appointments, qualifying leads, addressing frequently asked questions, and seamlessly transferring calls to human representatives as necessary. This service is available not only during business hours but also after hours and for unanswered calls, all while allowing businesses to maintain their current phone numbers. With real-time synchronization with Google Calendar, the AI efficiently manages the booking, rescheduling, and confirming of appointments based on actual availability and preset rules, significantly reducing the risk of double bookings. Additionally, it boasts automatic language detection and response capabilities in over 30 languages, along with a selection of studio-quality neural voices that deliver natural pacing. Each call can be thoroughly reviewed through comprehensive transcripts and audio recordings; furthermore, any complaints received are automatically logged, categorized by severity, monitored until resolved, and escalated if deemed critical. The system also features a dedicated public business webpage, where customers can access information about hours and services, schedule appointments, join waitlists, and provide feedback, thereby enhancing overall customer engagement and satisfaction. This multifaceted approach not only streamlines operations for businesses but also ensures a high-quality experience for their clients.

Description

Upfirst is a small business answering service powered by AI. It works like a virtual assistant, answering calls and gathering information when you are unavailable. Upfirst allows you to: - Have your business calls answered professionally by forwarding them to a professional - Increase your agent's expertise by adding FAQs, office hours, company policies and other relevant information Receive conversation summaries by text or email - Take calls, collect information about leads, and route them to the appropriate team members You can customize your Upfirst agent's voice, greeting and instructions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Acuity Scheduling No 
Clio No 
Microsoft Outlook No 
Zapier No 

Integrations

Google Calendar Yes 
Acuity Scheduling Yes 
Clio Yes 
Microsoft Outlook Yes 
Zapier Yes 

Pricing Details

$25 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$24.95/month for 30 calls
If you ever need to list out the pricing plans:

Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist

Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist

Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist

Scale: $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RingOperator

Country

United States

Website

www.ringoperator.com

Vendor Details

Company Name

Upfirst

Founded

2024

Country

United States

Website

upfirst.ai

Alternatives

Alternatives