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Description
Customer feedback is essential for Google to identify your business as a reputable brand. By enhancing your online visibility, you can gain a competitive edge in search results. Research shows that customers are nine times more inclined to select a well-reviewed company over one with poor ratings. Assess your company’s performance to pinpoint areas needing enhancement. You can easily send review requests using your smartphone or computer. With an unlimited number of users, you can include your office personnel, team leaders, and management to ensure a steady flow of reviews. Customers receive a text that directs them to a straightforward survey, and if they respond positively, they will then be prompted to write a review for your business. After experimenting with various review campaigns at a digital marketing agency, Griffin Smith recognized the need for a more efficient automation solution. The goal of ReviewSpreader is to assist ethical businesses in generating authentic, organic feedback that aids consumers in making informed purchasing choices. By facilitating this process, businesses not only enhance their reputation but also foster trust among their clientele.
Description
Our platform is meticulously crafted to tackle the heightened complexity stemming from sub-hourly markets and rising transaction volumes, empowering our clients to achieve peak operational efficiency. SoftSmiths’ offerings allow customers to thrive reliably and profitably in a competitive landscape. Designed to meet specific business challenges, the SoftSmiths platform integrates extensive industry expertise with standard technologies, ensuring exceptional reliability, performance, openness, and scalability. We aim to ensure that technology aligns with business needs rather than forcing businesses to adapt to the technology. By doing so, SoftSmiths’ solutions provide unparalleled adaptability and flexibility, allowing them to seamlessly accommodate evolving business practices. This commitment to innovation positions our clients for sustained success in an ever-changing marketplace.
API Access
Has API
API Access
Has API
Integrations
Facebook
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$1.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ReviewSpreader
Founded
2017
Country
United States
Website
www.reviewspreader.com
Vendor Details
Company Name
SoftSmiths
Founded
1997
Country
United States
Website
www.softsmiths.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Product Features
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
