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Description
Obtaining reviews on essential platforms has never been simpler, thanks to one-click request features and text messaging capabilities. You can easily initiate requests from your office or allow your team to do so while they're on the ground. The system enables you to effortlessly sort and filter reviews by employee, location, review platform, and communication method. Responding promptly to negative feedback is made easier with instant alerts, helping you to enhance customer satisfaction. A quick overview of your key performance indicators offers insights into your company's and team's effectiveness. Furthermore, real-time alerts help you identify actionable trends that can bolster your online reputation. After selecting and prioritizing the review platforms of your choice, our automated system directs customers to the most suitable one for their needs. This streamlined process for customers not only boosts your review count but also showcases all your reviews from various platforms alongside your business details and social media feeds, all conveniently aggregated in one location. By consolidating information, you can create a more engaging experience that encourages customer interaction and builds trust.
Description
Enhancing your Google search ranking is within reach, and as a result, you will draw in more committed customers while establishing a formidable online presence. When a customer makes a purchase or utilizes your services, TrustMate reaches out to them through email or SMS to request a review. The customer can easily craft a persuasive review thanks to an innovative “point and clicks” hint system, which also allows them to attach a photo. Upon completing the review, they are directed to a thank you page that encourages them to continue browsing your offerings. This seamless process instills confidence in customers who see reviews on your site, reducing their need to seek opinions elsewhere. With your improved search engine ranking, future potential buyers are more inclined to visit your website. You can even send a test email invitation and try adding a review using the clickable hints yourself to witness the simplicity of the process. Not only does this foster customer engagement, but it also ensures that reviews originated from your customers enhance your unique content, solidifying their trust in your store without the need to explore external reviews. This cycle of generating positive feedback creates a powerful loop that benefits both your business and your customers.
API Access
Has API
API Access
Has API
Integrations
Base.com
Facebook
Google Cloud Platform
Google Shopping
Magento
OpenCart
PrestaShop
RedCart
Shopify
Shoplo
Integrations
Base.com
Facebook
Google Cloud Platform
Google Shopping
Magento
OpenCart
PrestaShop
RedCart
Shopify
Shoplo
Pricing Details
$147 per month
Free Trial
Free Version
Pricing Details
$6 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ReviewBuzz
Founded
2012
Country
United States
Website
reviewbuzz.net
Vendor Details
Company Name
TrustMate
Country
Poland
Website
en.trustmate.io
Product Features
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
