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Description
Reviato is a software solution tailored for the hospitality sector, specializing in review analytics for establishments such as restaurants, cafés, boutique hotels, and guesthouses. This platform aggregates guest feedback from prominent sources like Google, TripAdvisor, Booking.com, Airbnb, and Facebook into a single dashboard, effectively pinpointing sentiment trends, common themes, and critical issues that need attention. By utilizing Reviato, teams can gain insights into what guests consistently admire or criticize, saving them the time of sifting through every individual review. As a result, businesses can focus more on enhancing guest experiences based on actionable data rather than wading through a sea of feedback.
Description
Shout About Us provides review management APIs and white-label infrastructure for SaaS platforms, marketplaces, digital agencies, and enterprise software providers. The platform aggregates customer reviews from more than 80 third-party websites, including Google, Facebook, Yelp, Trustpilot, and TripAdvisor. Its Review Data API delivers structured information such as reviewer details, ratings, review dates, comments, and business responses. The Review Insights API uses artificial intelligence to analyze customer sentiment, identify recurring topics, and generate competitive benchmarking reports. Organizations can integrate review response functionality into their applications, including AI-generated replies and direct publishing to supported review platforms. Automated review solicitation tools enable businesses to request customer feedback through SMS, email, QR codes, and event-triggered campaigns. The platform also provides review removal workflows for submitting and tracking requests involving inappropriate or policy-violating content. Its first-party review capabilities support collecting, verifying, moderating, and publishing customer reviews within a company's own marketplace or application. Shout About Us offers modular APIs and white-label tools that allow partners to build branded review management products without maintaining separate integrations with individual review websites.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
No
Google
No
Yelp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
EthosLink
Website
www.reviato.com
Vendor Details
Company Name
Shout About Us
Founded
2012
Country
United States
Website
www.shoutaboutus.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
Yes