Reviato
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Description
Reviato is a software solution tailored for the hospitality sector, specializing in review analytics for establishments such as restaurants, cafés, boutique hotels, and guesthouses. This platform aggregates guest feedback from prominent sources like Google, TripAdvisor, Booking.com, Airbnb, and Facebook into a single dashboard, effectively pinpointing sentiment trends, common themes, and critical issues that need attention. By utilizing Reviato, teams can gain insights into what guests consistently admire or criticize, saving them the time of sifting through every individual review. As a result, businesses can focus more on enhancing guest experiences based on actionable data rather than wading through a sea of feedback.
Description
Revinsta is a cloud-centric platform designed for managing hotel reputations across various accommodations such as hotels, resorts, guesthouses, vacation rentals, and hospitality groups. It consolidates guest reviews into a collaborative workspace, formulates responses in the brand’s unique voice as well as in the language of the guest, and facilitates review-response workflows through customizable automation and human oversight. Analytics on reviews categorize feedback into specific topics and draw attention to persistent concerns that may impact ratings; the ability to generate reports across multiple properties and benchmark against competitors allows teams to evaluate their performance and set priorities effectively. Additionally, the platform offers features like surveys, review widgets, downloadable reports, and a guest-feedback assistant that utilizes review and survey insights to address inquiries. Users can link their Google Business Profile for seamless synchronization of review history and response management, as well as connect to Mews to retrieve guest checkout data for soliciting post-stay reviews. The entire service is accessible online, eliminating the need for software installation, which enhances its convenience for users. This comprehensive approach ensures that hospitality professionals are well-equipped to manage their online reputation efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Business Profile
No
Mews
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
EthosLink
Website
www.reviato.com
Vendor Details
Company Name
Revinsta
Founded
2026
Country
Canada
Website
revinsta.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
