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Description
Management and Insights for Hotels and Vacation Rentals.
Reva consolidates your reviews from various platforms, encourages more five-star ratings, and allows you to respond to all feedback from a single interface.
In addition, Reva offers comprehensive dashboards, reporting, and actionable insights concerning your reviews.
Take control of your reviews; many properties find themselves overly reliant on OTAs at present, so it’s essential to preserve all of your valuable feedback.
Although responding to guest reviews can be a labor-intensive task, it is crucial for demonstrating professionalism and fostering brand loyalty. Reva’s 'Review Reply' feature utilizes AI technology to facilitate the creation and distribution of responses directly to OTAs, allowing you to automate the process and spend more time enhancing growth and guest satisfaction.
By centralizing all your reviews, you ensure that no feedback goes unnoticed, allowing you to engage with every guest. This approach not only helps you respond effectively but also enables you to derive insights by addressing recurring themes, whether they are positive or negative. In doing so, you can continually improve your offerings and elevate the overall guest experience.
Description
Scarlet Connect is an innovative cloud-based platform designed for the hospitality industry, specifically tailored to assist hotels in consolidating their sales efforts, enhancing guest interactions, managing reputations, and streamlining operational processes all within a single interface. This comprehensive solution empowers teams to optimize their tasks, increase bookings, and improve guest experiences without adding to their workload. By integrating essential tools such as a guest management system, sales prospecting capabilities, e-signature, credit card authorization, guest messaging, digital tipping, review responses, and reputation management, hotels can effectively connect with more group and individual guests prior to their stay, customize services during their visit, and gather valuable sentiment-driven insights to enhance revenue and boost positive feedback. Moreover, the sales prospecting feature accelerates the identification and outreach to potential leads, while automated guest messaging and request tracking facilitate quicker responses and alleviate the pressure on front desk staff. The platform's reputation management tools compile customer feedback and automate responses across leading review sites, ensuring that online ratings are both protected and improved. Ultimately, Scarlet Connect enables hotels to operate more efficiently and provide exceptional service that resonates with guests.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Reva
Country
United States
Website
www.joinreva.com
Vendor Details
Company Name
Scarlet Connect
Founded
2022
Country
United States
Website
scarletconnect.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
