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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Description

The Feedback Revolution is here to transform how you understand client perceptions. Are you eager to learn what your clients are saying? Keep track of their insights by utilizing qrite to maintain control. Transform feedback into actionable data and always ensure you are asking the most pertinent questions at the ideal moments! Customers can easily access a unique QR code found on packaging, stickers, or in designated areas. Upon scanning, they’re directed to a tailored survey with questions specifically designed for them, as well as for the product or service and the location in question. Instantaneously, the feedback provided is accessible through your online dashboard. By enhancing customer satisfaction surveys, you can create the perfect questionnaires that connect inquiries to the specific place, product or service, and timing, ensuring your surveys are always pertinent. Additionally, you can effortlessly modify complete surveys at any time without needing to reprint any QR codes—it's entirely in your hands. This system provides you with rich, real-time data, as the dashboard not only displays individual feedback but also emphasizes actionable insights and key statistics for each survey, allowing for a comprehensive understanding of customer sentiments. This innovative approach empowers businesses to continuously adapt and improve their offerings based on real-time customer input.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Act-On Yes 
Asana Yes 
Epos Now Yes 
Freshsuccess Yes 
IBM Targetprocess Yes 
Intercom Yes 
Jotform Yes 
Kissflow Yes 
Mailigen Yes 
Mailjet Yes 
Nimble Yes 
Plecto Yes 
Salesforce Yes 
Unbounce Yes 
WordPress Yes 
Xero Yes 
Zoho CRM Yes 
sensedata Yes 

Integrations

Shopify Yes 
Act-On No 
Asana No 
Epos Now No 
Freshsuccess No 
IBM Targetprocess No 
Intercom No 
Jotform No 
Kissflow No 
Mailigen No 
Mailjet No 
Nimble No 
Plecto No 
Salesforce No 
Unbounce No 
WordPress No 
Xero No 
Zoho CRM No 
sensedata No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Retently

Founded

2015

Country

United States

Website

www.retently.com

Vendor Details

Company Name

qrite

Founded

2017

Country

Netherlands

Website

www.qrite.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

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