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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ResortSuite SPA stands out from all other spa software options on the market due to its unique guest-focused technology platform. This innovative system allows destination spas, resort spas, and multi-location spas to deliver a more personalized service experience through a unified guest profile. Equipped with its own inventory and point-of-sale systems, our top-tier modules can manage your entire operation or seamlessly integrate with your current solutions. Whether it’s for spa treatments, classes, room bookings, or dining reservations, your front desk and reservations teams can access comprehensive guest information when utilized alongside other ResortSuite modules or across various spa locations. The advantage of a single-vendor system is that it provides a seamless experience, while a multi-vendor setup is ideal for spas and resorts that adhere to a corporate standard for property management and point-of-sale systems. By enabling your guests to book any service your property offers at their convenience, you can significantly enhance their overall experience. This flexibility ensures that guests feel valued and catered to, regardless of where they are.

Description

TRACK Chat offers a live chat solution for hotels, resorts, restaurants, and property management businesses, helping chat agents turn website visitors into actual customers. By utilizing skill-based routing, TRACK Chat ensures that the most suitable agents engage with potential guests. The integration with TRACK CRM allows agents to swiftly access guest histories, enhancing the overall service experience. Additionally, the platform provides administrators with straightforward customization options to tailor the chat experience to their needs. This flexibility makes TRACK Chat an invaluable tool for maximizing guest engagement and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Yellow Dog Inventory

Integrations

Yellow Dog Inventory

Pricing Details

$18000 one-time payment
Free Trial
Free Version

Pricing Details

$1.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ResortSuite

Founded

1999

Country

Canada

Website

www.resortsuite.com/applications/spa/

Vendor Details

Company Name

TRACK Hospitality Software

Founded

2009

Country

United States

Website

www.trackhs.com

Product Features

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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