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Average Ratings 5 Ratings

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support

Description

ResEasy is the most intuitive, powerful and user-friendly restaurant reservation app on the market. ResEasy's waitlist management tools make it easier for your front-of house operations to run smoothly, allowing you to seat guests faster. You can seat more guests by assigning tables manually or automatically. You can track occupancy and table statuses on a floor map that you can customize. To ensure your guests have a relaxing and enjoyable experience, it is important to get the timing right. High standards and professionalism are reflected in prompt, courteous service. Advanced, automated communications can improve restaurant reservation management and customer relations. Accept online reservations 24/7 via your website, social media platforms and listing sites, as well as Google Reserve. Never miss a reservation. You can avoid costly no-shows with our "credit card holds" system. Credit card deposits can also be taken for specific dates and times.

Description

Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha Yes 
Google No 
Google Maps No 
Instagram No 
Lightspeed Retail Yes 
Maitre'D POS Yes 
Mango Voice Yes 
Olo No 
Oracle MICROS POS Yes 
Sitejet No 
Square POS Yes 
Squirrel POS Yes 
Telegram Yes 
TikTok No 
Tripadvisor Yes 
Twilio Yes 
WhatsApp Yes 
Wix Yes 
Yelp No 

Integrations

Aloha No 
Google Yes 
Google Maps Yes 
Instagram Yes 
Lightspeed Retail No 
Maitre'D POS No 
Mango Voice No 
Olo Yes 
Oracle MICROS POS No 
Sitejet Yes 
Square POS No 
Squirrel POS No 
Telegram No 
TikTok Yes 
Tripadvisor No 
Twilio No 
WhatsApp No 
Wix No 
Yelp Yes 

Pricing Details

$109 per month
Pro Plan - $109 per month (unlimited covers)
Ultimate - $169 per month (unlimited covers)
Enterprise - 10+ licenses
Free Trial Yes 
Free Version No 

Pricing Details

$129 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ResSolutions

Founded

2009

Country

Canada

Website

resosolutions.com/restaurant-reservation-system

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

restaurants.yelp.com/products/yelp-guest-manager/

Product Features

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations Yes 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

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