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Average Ratings 0 Ratings
Description
Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.
Description
myDid Studio is a French software-as-a-service platform tailored for managing communities, enhancing brand engagement, and safeguarding online reputations. It specifically caters to the requirements of small businesses, SMEs, and startups, providing them with access to advanced functionalities typically reserved for larger enterprises, making it ideal for agile teams and expanding organizations.
Central to this platform is an intelligent AI that continuously analyzes subtle indicators across various social media channels, forums, private messaging platforms, and outputs from generative AI. This technology is adept at identifying potential issues, evaluating brand reputation, and offering concrete strategies to avert crises before they become serious problems.
Additionally, the Studio incorporates a dynamic gamification component that allows users to initiate quests, contests, and challenges to effectively engage community members at critical times. Participants can earn rewards in the form of blockchain-verified badges, which can be tracked and validated through the myDid mobile app, thereby enhancing the trustworthiness of these rewards for professional, educational, or nonprofit groups. This unique approach not only fosters community involvement but also reinforces the platform's commitment to providing value through innovative solutions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Hootsuite
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$0
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Reputology
Founded
2013
Country
United States
Website
reputology.com
Vendor Details
Company Name
myDid
Founded
2026
Country
France
Website
mydid.com
Product Features
Brand Management
Approval Process Control
No
Artwork Management
No
Asset Management
No
Change Management
No
Fulfillment Distribution
No
Project Management
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Social Media Marketing
Analytics
Yes
Automated Publishing
No
Contact Management
No
Content Management
No
Conversion Tracking
No
Customer Targeting
No
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes