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Description
Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM).
All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you.
Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs.
Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.
Description
Achieving the top position in search results can help you capture up to 75% of online traffic. To make sure that visitors are genuinely interested and not just stumbling upon your site, it’s essential to establish a robust local presence and manage your online reputation effectively. The surge in "near me" searches on Google, which have skyrocketed by over 900% in recent years, highlights the importance of local SEO strategies to outpace your competitors. To enhance your visibility, we ensure your business is listed on the most effective directories available! Your store information will seamlessly appear across major directories, GPS services, search engines, and social media platforms, while you also gain access to an efficient Store Locator. This system simplifies updates and helps maintain a consistent brand image. You can quickly view reviews posted on platforms like Google or Facebook and respond to customer feedback effortlessly using our comprehensive solution, which enhances your local SEO. By capturing qualified leads before your rivals do, you can convert visitors into loyal customers. Additionally, you can easily integrate an appointment-booking feature for online, virtual, and phone scheduling directly from your website, Store Locator, Google My Business, Facebook, and Instagram, making it convenient for users to engage with your services. Ultimately, this multi-channel approach ensures that your business is always accessible and appealing to potential clients.
API Access
Has API
API Access
Has API
Integrations
Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
HubSpot CRM
Integrations
Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
HubSpot CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Reputation.com
Founded
2006
Country
United States
Website
reputation.com
Vendor Details
Company Name
Smart Traffik
Founded
2012
Country
France
Website
www.smart-traffik.io
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
